Senior Key Account Manager

ARORA; Indonesia; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A full-service advertising agency is seeking a Senior Key Account Manager in Cilandak, Indonesia. This on-site role involves managing key client relationships, developing business plans, and ensuring exceptional service. The ideal candidate will have proven expertise in account management, strong analytical skills, and a bachelor's degree in a related field. Experience in the advertising industry is preferred, making this a critical position for client satisfaction and growth.

Qualifications

• Proven expertise in Account Management and Key Accounts.
• Strong Analytical Skills with the ability to interpret data and identify trends.
• Exceptional Customer Service and relationship management skills.

Responsibilities

• Oversee the management of key client relationships.
• Develop and execute business plans.
• Deliver exceptional customer service and maintain long-term relationships.

Skills

Account Management

Analytical Skills

Customer Service

Relationship Management

Communication Skills

Organisational Skills

Problem-solving

Education

Bachelor's degree in Business Administration, Marketing, or a related field

Job description

Arora is a full-service advertising agency dedicated to helping businesses effectively connect with their target audiences through diverse marketing channels. With expertise in branding, media planning, creative design, and digital marketing, our seasoned team develops impactful campaigns that deliver measurable results. We emphasize close collaboration with our clients to understand their unique business contexts, goals, and aspirations. By doing so, we craft tailor‑made advertising strategies to meet their specific needs.

Role Description

This is an on-site contract position for a Senior Key Account Manager located in Cilandak. The Senior Key Account Manager will oversee the management of key client relationships, ensuring their needs are met and exceeded. Day-to-day responsibilities include developing and executing business plans, analysing customer data to identify growth opportunities, delivering exceptional customer service, and maintaining long‑term relationships with key accounts. The selected candidate will act as a strategic partner to clients, ensuring alignment with their business objectives and fostering trust.

Qualifications

• Proven expertise in Account Management and Key Accounts
• Strong Analytical Skills with the ability to interpret data and identify trends
• Experience in Business Planning to develop tailored strategies for clients
• Exceptional Customer Service and relationship management skills
• Ability to collaborate across teams and build trust with clients
• Bachelor's degree in Business Administration, Marketing, or a related field preferred
• Prior experience in the advertising or marketing industry is an advantage
• Strong communication, organisational, and problem‑solving abilities
• Jenis pekerjaan: Kontrak

Key Account -Sales Director / Sr Director, (banking domain software)