Senior Account Services Manager – Events & Exhibitions

PT Kingsmen Indonesia; Jakarta Utara; On-site; IDR 1.167.444.000 - 1.501.001.000; Full time

Job summary

A leading interior design firm in Jakarta Utara is seeking an experienced Senior Account Services Manager. The role involves managing key client accounts, overseeing projects from inception to completion, and ensuring exceptional service delivery. Candidates should have over 10 years of account management experience in the interior design or events industry, excellent communication skills, and proficiency in project management tools. The company offers competitive salaries and professional development opportunities.

Benefits

Competitive salary

Performance-based bonuses

Professional development opportunities

Qualifications

• 10+ years of experience in account management, preferably in interior design or events.
• Ability to manage multiple complex projects and deliver quality results on time.
• Strong communication skills to build trust with clients and teams.

Responsibilities

• Serve as the main point of contact for key client accounts.
• Collaborate with design and production teams for project delivery.
• Prepare project proposals, budgets, and timelines.

Skills

Account management

Project management

Interpersonal skills

Problem-solving

Education

Bachelor’s degree in Interior Design or Events Management

Tools

Microsoft Office

Project management software

Job description

Senior Account Services Manager – Events & Exhibitions

About the role We are seeking an experienced Senior Account Services Manager to join our team at PT Kingsmen Indonesia, a leading provider of interior design services. In this full‑time role based in West Jakarta, you will be responsible for managing key client accounts and delivering exceptional service for our events and exhibitions projects.

What you’ll be doing

Serving as the primary point of contact for assigned client accounts, understanding their needs and ensuring seamless project delivery.

Collaborating closely with the design and production teams to translate client requirements into innovative and impactful event and exhibition solutions.

Preparing detailed project proposals, timelines and budgets, and monitoring progress to ensure successful completion.

Fostering strong relationships with clients through regular communication and proactive issue resolution.

Identifying opportunities to expand the scope of services and drive repeat business.

Contributing to the continuous improvement of our processes and service offerings.

What we’re looking for

10+ years of experience in a similar account management role, preferably within the interior design, events or exhibitions industry.

Demonstrated ability to manage multiple complex projects simultaneously and deliver high‑quality results on time and within budget.

Strong interpersonal and communication skills, with the ability to build trust and effectively collaborate with cross‑functional teams.

Excellent problem‑solving and decision‑making skills, with a solutions‑oriented mindset.

Proficiency in project management tools and software, such as Microsoft Office and project management platforms.

Bachelor’s degree in Interior Design, Events Management, or a related field.

What we offer

Competitive salary and performance‑based bonuses.

Opportunities for professional development and career advancement.

Collaborative and supportive work environment.

Kingsmen is a communication design & production company specializing in exhibitions, retail and office interiors, and integrated marketing communications. For more than 30 years, Kingsmen has built a strong network of 19 offices in Asia Pacific and the Middle East with global strategic alliances to service our international clientele.