Senior Account Manager (IT Software)

PT Phincon; Jakarta Utara; On-site; IDR 504.540.000 - 840.902.000; Full time

Job summary

A leading IT consulting firm in Jakarta is seeking an experienced Business Development Manager to fulfill sales targets and enhance customer relationships. This role involves selling total IT solutions, monitoring the sales process, and ensuring high-quality customer service. The ideal candidate has at least 5 years of experience in an IT Solution Company, a Bachelor's Degree, and strong consultative sales skills. The position offers opportunities to work independently and manage accounts effectively.

Qualifications

• Minimum 5 years of experience in an IT Solution Company.
• Demonstrate ability to work independently and meet established goals.
• Having experience in handling CRM.

Responsibilities

• Fulfill sales targets according to the segment.
• Sell total IT solutions, specifically IT-Software.
• Monitor the sales process up to the payment stage.
• Ensure high-quality customer service and issue resolution.

Skills

Customer Relationship Management skills

Sales target fulfillment

Consultative sales skills

Problem-solving skills

Presentation skills

Interpersonal skills

Education

Bachelor's Degree

Job description

Phintraco Consulting (PhinCon), a member of Phintraco Group, is an Information Technology (IT) consulting and services company, specializing in Customer Relationship Management (CRM) and Middleware solutions as well as related services. Currently we are recognized as the Oracle Certified Partner in Indonesia for Oracle Siebel CRM and Oracle Fusion Middleware products. We are committed to continue our supports and improve our operations to become more sustainable. With our proven methodology and approach combined with knowledgeable and experienced consultants, we believe that we can bring substantial benefits to our customers.

Responsibilities

1. Fulfill sales targets according to the segment.
2. Selling total IT solutions (Specially IT-Software).
3. Monitoring the entire process of product sales going well up to the payment stage.
4. Presentation, coordination with internal product support, and development engineers.
5. Understand business processes in general and consultative sales skills.
6. Ensure high-quality customer service and issue resolution to retain current clients.
7. Responsible for identifying, developing, and acquiring new customers.
8. Coordinate with internal stakeholders, including Engineering, operations, and coordination.
9. Track all sales contacts, meetings, opportunities, proposals, and orders.

Qualifications

1. Bachelor’s Degree in any field.
2. Minimum 5 years of experience in IT Solution Company.
3. Having knowledge about IT Products & Solutions.
4. Have a strong customer base.
5. Have database/customer list coverage from the existing account.
6. Able to provide solution skills for future customers.
7. Demonstrate ability to work independently and meet established goals.
8. Personally motivated, aggressively goal-oriented focus.
9. Strong interpersonal, presentation, and communication skills.
10. Creative problem-solving skills.
11. Having experience in handling CRM.

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