Seller Acquisition - Fulfilled by Shopee, Business Development

Shopee; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading e-commerce platform is looking for a candidate to drive outbound activities aimed at acquiring new sellers and to establish strong relationships with them through regular check-ins. This role requires analytical capabilities to monitor account health metrics along with collaboration across various teams. Ideal candidates should possess a Bachelor's degree and have a 1+ years working experience, with proficiency in English and Indonesian. Microsoft Excel skills are also necessary for success in managing accounts.

Qualifications

• At least 1+ years of working experience.
• Hands-on experience in managing brands and key accounts.
• Proficiency in English and Indonesian.

Responsibilities

• Conduct outbound activities to attract new sellers.
• Build and maintain relationships with sellers.
• Monitor account health metrics and resolve issues.

Skills

Analytical skills

Communication skills

Problem-solving skills

Team player

Education

Bachelor's degree

Tools

Microsoft Excel

Job description

Job Description

• Proactive and aggressive conduct outbound activities to get new sellers to join FBS.
• Build trust and long-term relationships with sellers through regular check-ins, performance reviews, and proactive communication.
• Proactive identifying opportunities for order growth and prevent churn.
• Monitor account health metrics such as order volume trends, SLAs, and satisfaction scores.
• Collaborate with operations, warehouse, customer support, and product teams to resolve issues and optimize service levels.

Requirements

• Bachelor degree in any field, coupled with at least 1+ years of working experience.
• Hands on experience in managing brands and key accounts; experience in e-commerce or enabler industry would be an added advantage.
• Strong analytical and communication skills.
• Proficiency in Microsoft Excel is required.
• Innovative problem-solving skills; able to dissect and identify problems and implement solutions accordingly.
• Team player with an aptitude for work and the drive to constantly outperform your KPIs.
• Proficient in English and Indonesian to communicate with our internal and external stakeholders.