Secretary & People and Culture Apprentice

Mercure; Sukamantri; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A hotel within a leading hospitality network in Sukamantri, Indonesia, is seeking an HR Administrative Assistant. This role involves providing crucial support to the People and Culture department, managing communication channels, scheduling appointments, and assisting in recruitment processes. The ideal candidate possesses strong organizational, communication, and problem-solving skills. An Associate's degree is preferred, along with proficiency in Microsoft Office. This position offers a dynamic team environment and opportunities for professional development.

Qualifications

• Strong attention to detail and organizational skills.
• Excellent verbal and written communication abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Basic understanding of HR practices and procedures.

Responsibilities

• Providing administrative support to the People and Culture department.
• Managing communication channels, including email and phone.
• Scheduling meetings, interviews, and other appointments.
• Assisting with the recruitment process and onboarding new hires.

Skills

Attention to detail

Organizational skills

Verbal communication

Written communication

Customer service

Problem-solving

Education

High school diploma or equivalent

Associate's degree in Business Administration or related field

Tools

Microsoft Office Suite

HRIS systems

Job description

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

• Providing administrative support to the People and Culture department
• Managing communication channels, including email, phone, and internal messaging systems
• Scheduling meetings, interviews, and other appointments for the team
• Preparing and organizing documents, reports, and presentations
• Maintaining employee records and HR databases
• Assisting with the recruitment process, including posting job ads and coordinating interviews
• Supporting the onboarding process for new hires
• Coordinating company events and team-building activities
• Assisting in developing and implementing HR policies and procedures
• Helping organize training and development programs
• Managing office supplies and equipment
• Taking minutes during meetings and distributing them to relevant parties
• Assisting with payroll and benefits administration
• Supporting performance management processes
• Contributing to creating a positive work environment and company culture

Qualifications

• High school diploma or equivalent; Associate's degree in Business Administration, Human Resources, or related field preferred
• Strong attention to detail and organizational skills
• Excellent verbal and written communication abilities
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Problem-solving and critical thinking skills
• Customer service-oriented attitude
• Ability to maintain confidentiality and handle sensitive information
• Basic understanding of HR practices and procedures
• Excellent time management and ability to multitask
• Strong interpersonal skills and ability to work in a team environment
• Familiarity with HRIS systems and databases
• Adaptability and willingness to learn new skills and technologies
• Basic knowledge of employment laws and regulations
• Ability to work independently and take initiative
• Positive attitude and enthusiasm for contributing to company culture

Additional Information

• Experience is an asset
• Prior experience working with Opera or a related system
• Fluency in English
• Additional languages are a plus

Team and Working Environment

In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.

Note: Customization may be included for any specific local or legislative requirements, such as work permits.

Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.