SAP SuccessFactors Entry Level

Accenture Southeast Asia; Kota Semarang; On-site; IDR 15.000.000 - 20.000.000; Full time

Job summary

A global consulting firm in Indonesia is seeking an Application Support Engineer to act as a software detective, resolving critical business system issues. The candidate must work independently as a subject matter expert, contribute to team discussions, provide user support, and conduct system audits. This role requires advanced skills in application remediation and IT troubleshooting, along with collaboration across teams for enhanced system performance.

Qualifications

• Advanced proficiency in Application Remediation.
• Expert level proficiency in IT Troubleshooting (recommended).
• Engineering Support proficiency (suggested).
• Develop and implement innovative strategies for application remediation.
• Collaborate with cross-functional teams to enhance system performance.

Responsibilities

• Act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems.
• Perform independently and become an SME.
• Participate actively and contribute in team discussions.
• Contribute solutions to work-related problems.
• Provide technical support and guidance to end-users.
• Conduct regular system audits to ensure optimal functionality.

Skills

Application Remediation

IT Troubleshooting

Engineering Support

Innovative Strategies Development

Collaboration with Cross-Functional Teams

Job description

Job Overview

As an Application Support Engineer, you will be responsible for acting as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems.

Responsibilities

• Act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems.
• Perform independently and become an SME.
• Participate actively and contribute in team discussions.
• Contribute solutions to work-related problems.
• Provide technical support and guidance to end-users.
• Conduct regular system audits to ensure optimal functionality.

Qualifications & Skills

• Advanced proficiency in Application Remediation.
• Expert level proficiency in IT Troubleshooting (recommended).
• Engineering Support proficiency (suggested).
• Develop and implement innovative strategies for application remediation.
• Collaborate with cross-functional teams to enhance system performance.