Sales Development Representative

.; Kota Yogyakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading customer experience platform in Yogyakarta is seeking a Sales Development Representative to master target markets and engage with leads timely. The ideal candidate holds a Bachelor's degree in Communication or related field and possesses skills in lead qualification, business development, and critical thinking. Proficiency in English is required, and familiarity with tools like Intercom is a plus. This role offers an opportunity to contribute to the company's mission of enabling conversations.

Qualifications

• Proven working experience in a related role; experience in a SaaS company is a strong advantage.
• Strong interest in lead qualification and sales development activities.
• Proficient in English (both written and verbal).

Responsibilities

• Master our target market(s) to effectively identify and qualify high-potential leads.
• Engage with inbound leads promptly and professionally via email, chat, and other communication channels.
• Generate qualified opportunities and schedule meetings for the Business Team.

Skills

Lead qualification

Communication

Business development

Critical thinking

Analytical skills

Education

Bachelor's degree in Communication, Information Technology, or related field

Tools

Intercom

MessageBird

Job description

Qiscus is an AI Powered omnichannel platform which helps businesses embrace the new expectations of excellent Customer Experience (CX) through the ability to engage in timely conversations at scale. We are currently looking for a dynamic and critical individual to join our Sales Development Representative to achieve our mission of #enablingConversations.

What You Will Do

• Master our target market(s) to effectively identify and qualify high-potential leads.
• Engage with inbound leads promptly and professionally via email, chat, and other communication channels.
• Develop and execute a lead qualification process to efficiently identify and prioritize high-potential prospects.
• Generate qualified opportunities and schedule meetings for the Business Team.
• Ensure data integrity by meticulously updating and maintaining the customer database in CRM, and prepare timely weekly reports.
• Collaborate with marketing-related roles and other teams to evaluate campaign and lead generation process effectiveness.

What You Will Bring To The Role

• Bachelors degree in Communication, Information Technology, or a related field is preferred.
• Proven working experience in a related role; experience in a SaaS company is a strong advantage.
• Strong interest in lead qualification and sales development activities.
• Skilled in marketing, business development, sales, and communication.
• Familiarity with tools like Intercom, MessageBird, or other multichannel dashboards is a huge plus.
• Excellent critical thinking and analytical skills.
• Proficient in English (both written and verbal).
• Able to start immediately.