Overview
Our Client is a tech company that leverages artificial intelligence to create realistic virtual personas for multiple purposes. They are currently looking for a dynamic Sales Channel Expert to drive growth by acquiring new partners and customers, strengthening existing relationships, and collecting actionable insights to improve our product offering and market strategy.
Responsibilities
- Partner Acquisition: Identify and onboard new partners within designated channels to expand customer reach. Attract new customers through both existing and emerging partner networks.
- Partner Relationship Management: Maintain strong relationships with current partners and address any issues or concerns they may have. Collaborate with partners to maximize customer acquisition and engagement from their networks.
- Customer Onboarding: Work closely with partners to identify and convert potential customers. Guide new users through the product setup and ensure all relevant information is captured accurately.
- Customer Management & Support: Oversee and manage both new and existing customer accounts to ensure data completeness and platform adoption. Train users on how to effectively use the tool.
- Market Feedback & Competitive Insights: Gather continuous feedback from partners and customers on product features, pricing, and market needs to support strategic improvements.
Requirements
- Bachelor\'s degree in any related field
- Up to 2 years of experience in sales or account management (fresh graduates are welcome to apply)
- Based in Jakarta
- Target oriented and eager to establish multiple network opportunities