Sales

Korea Artiz Studio; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A local photography studio in Jakarta Utara is seeking a Sales Associate to assist customers both online and in-store. The role involves consulting with clients, managing orders, and providing personalized recommendations based on customer needs. Candidates should be proactive, responsible, and possess a good attitude. Minimal experience is welcomed, with English proficiency required. Join a dynamic team aiming to achieve sales targets and elevate customer satisfaction.

Qualifications

• Minimal prior experience welcomed.
• Proficient in English.
• Good attitude and responsible.

Responsibilities

• Consult customers online and drive them to visit the store.
• Sale of products to interested customers.
• Follow up with potential customers who haven't ordered.
• Maintain CRM data accurately.
• Sign and register orders timely.
• Provide tailored product recommendations to customers.

Skills

Customer service

Sales proficiency

Communication

Proactivity

English language proficiency

Job description

Responsibilities

• 1. Responsible for customer consultation on the Internet, inviting customers to visit the store and achieving performance targets;
• 2. Responsible for the sale of products to customers who consult on the Internet;
• 3. Responsible for following up on customers who have not ordered and inviting them to visit the store;
• 4. Responsible for timely statistics and updates of CRM data;
• 5. Responsible for the signing and registration of orders;
• 6. Responsible for the follow‑up of orders, and the contact, communication and confirmation work with customers at all stages.
• 7. Responsible for customer reception, corporate and product introduction, explanation, recommend photography packages to customers, according to the characteristics of customer demand, to provide customers with the best product package program.
• 8. Responsible for the follow‑up of orders, and all stages of contact with customers, communication, confirmation work;
• 9. Consciously maintain the corporate image and company interests, according to the company's professional service process to provide customers with a high level of one to one service;
• 10. Executes the day‑to‑day operations of the Korea Artiz Studio Bridal store under the guidance of the sales manager
• 11. Addresses customer service issues in the store and work to resolve all issues following the Grey Zone Guidelines without escalating to sales manager; if possible, addressing issues in the moment
• 12. Drives achievement of customer service/satisfaction goals and standards
• 13. Achieve designated sales target and maintain customer relationship

Requirements

• 1. Minimal prior experience welcomed
• 2. 6 day work
• 3. Must can English
• 4. Proactive and always seeking new ways to improve yourself and your role
• 5. Responsible
• 6. Good Attitude

How many years' experience do you have as a Sales Role?