Retail Store Lead: Drive Sales & Customer Experience

PT Puma Cat Indonesia; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading athletic apparel company in Jakarta Utara is seeking a Store Manager Assistant to drive sales and ensure a high level of customer service. The role involves training staff, managing store operations, and executing marketing events. Candidates should possess 2-3 years of management experience in retail, strong communication skills, and the ability to work weekends and holidays as needed. This position offers an opportunity to contribute to a dynamic team in a fast-paced environment.

Qualifications

• 2-3 years management experience in customer service retail.
• Ability to exceed sales and recruit/retain top talent.
• Strong organizational and time management skills.
• Fluent in English, both spoken and written.

Responsibilities

• Assist store manager in achieving sales and KPIs.
• Train and develop high-performing sales associates.
• Ensure compliance with loss prevention policies.
• Monitor daily store operations.

Skills

Management experience in retail

Strong communication skills

Customer service orientation

Leadership

Commercial acumen

PC-skills and MS-Office knowledge

Job description

A leading athletic apparel company in Jakarta Utara is seeking a Store Manager Assistant to drive sales and ensure a high level of customer service. The role involves training staff, managing store operations, and executing marketing events. Candidates should possess 2-3 years of management experience in retail, strong communication skills, and the ability to work weekends and holidays as needed. This position offers an opportunity to contribute to a dynamic team in a fast-paced environment.