Restaurant Operations Supervisor: Team & Elevate Service

Toko Bakmi Kita; Jawa Barat; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading restaurant chain in Jakarta is seeking a Restaurant Supervisor to oversee efficient daily operations and manage the front-of-house team. The ideal candidate will have over 2 years of supervisory experience in the F&B sector, strong leadership and communication skills, and the ability to resolve operational issues effectively. Responsibilities include mentoring staff, preparing performance reports, and ensuring customer satisfaction. This role offers a dynamic working environment focused on quality service.

Qualifications

• Applicants must be no older than 35 years.
• More than 2 years of restaurant supervisory experience (F&B Background Required).
• Experience handling ESB or Famili.

Responsibilities

• Lead, mentor, evaluate FOH staff, provide feedback, and resolve issues.
• Ensure tasks are executed efficiently and to standards by FOH team.
• Develop work schedules, set priorities, and allocate resources.
• Monitor inventory, ensure availability, and control goods flow.
• Identify ways to improve processes and reduce waste.
• Prepare daily/periodic reports on sales and performance.
• Serve as a liaison between management and staff.
• Manage front-of-house staff and ensure smooth service.

Skills

Leadership

People management

Communication skills

Interpersonal skills

Problem solving

Time management

Customer service orientation

Job description

A leading restaurant chain in Jakarta is seeking a Restaurant Supervisor to oversee efficient daily operations and manage the front-of-house team. The ideal candidate will have over 2 years of supervisory experience in the F&B sector, strong leadership and communication skills, and the ability to resolve operational issues effectively. Responsibilities include mentoring staff, preparing performance reports, and ensuring customer satisfaction. This role offers a dynamic working environment focused on quality service.