Remote Platform Manager: Drive Client-Focused Improvements

Medium; Remote; IDR 1.015.400.000 - 1.353.867.000; Full time

Job summary

A leading online platform is seeking a Platform Manager to enhance the filing process and improve client experiences. This remote role demands strong project management skills, including experience with ProFile, excellent communication, and organizational abilities. Responsibilities include gathering and analyzing client feedback, collaborating with internal teams, and training staff on new functionalities. Ideal candidates will possess a proactive problem-solving attitude and a commitment to fostering a culture of responsiveness and respect. Enjoy flexible working hours and opportunities for professional development.

Benefits

Flexible working hours

Opportunities for professional development

Health and wellness benefits

Paid time off and holidays

Support for work-life balance

Inclusive and diverse workplace culture

Qualifications

• Minimum of two years of experience as a Project Manager in related fields.
• Minimum of five years of experience with ProFile.
• Strong organizational and communication skills.

Responsibilities

• Collect and analyze feedback to shape requirements.
• Represent stakeholders in development meetings.
• Train operations teams on new functionality.

Skills

Project Management

Communication

Organizational Skills

Microsoft Office

Problem-Solving

Collaboration

Tools

ProFile

Excel

Job description

A leading online platform is seeking a Platform Manager to enhance the filing process and improve client experiences. This remote role demands strong project management skills, including experience with ProFile, excellent communication, and organizational abilities. Responsibilities include gathering and analyzing client feedback, collaborating with internal teams, and training staff on new functionalities. Ideal candidates will possess a proactive problem-solving attitude and a commitment to fostering a culture of responsiveness and respect. Enjoy flexible working hours and opportunities for professional development.