Regional Branch Lead: Growth, Events & Customer Experience

Ruangguru for Business; Kuningan; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A leading educational organization is seeking a Branch Manager to coordinate operations across multiple locations in Indonesia. Responsibilities include driving student engagement through events, managing the customer journey, and overseeing Profit and Loss (PnL) management. Ideal candidates will have a Bachelor's degree, experience in Sales & Marketing, strong leadership skills, and fluency in Bahasa Indonesia and English. Previous experience as an English teacher is a plus.

Qualifications

• Leadership experience in Sales & Marketing/Business Development/Business Operations.
• Good knowledge of people management.
• Previous experience as an English teacher is desirable.

Responsibilities

• Coordinate and manage branches within the regional area, ensuring smooth operations.
• Lead all activity initiatives within branches to drive student engagement and enrollment.
• Oversee the entire customer experience and manage satisfaction.

Skills

Leadership experience

Strong communication skills in Bahasa Indonesia and English

People management

Education

Bachelor’s Degree in any major

Job description

A leading educational organization is seeking a Branch Manager to coordinate operations across multiple locations in Indonesia. Responsibilities include driving student engagement through events, managing the customer journey, and overseeing Profit and Loss (PnL) management. Ideal candidates will have a Bachelor's degree, experience in Sales & Marketing, strong leadership skills, and fluency in Bahasa Indonesia and English. Previous experience as an English teacher is a plus.