Quality & Compliance Manager (QA & QC), 1-year Contract Renewable

DSM; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 651.147.000 - 976.722.000; Full time

Job summary

A leading company in health and nutrition seeks a Quality & Compliance Manager to ensure adherence to quality standards and compliance regulations. This role involves overseeing QA/QC activities and managing supplier quality while supporting a culture of growth and sustainability. The ideal candidate should possess a relevant degree and 12 years of managerial experience, demonstrating strong leadership within the Feed/Food industry.

Benefits

Unique career paths across health, nutrition and beauty

A chance to impact millions of consumers every day

A science led company with cutting-edge research

Growth opportunities within the industry leader

A supportive collaborative culture

A community where your voice matters

Qualifications

• Minimum 12 years of relevant experience as a people manager.
• Experience in Quality Management Systems Assessment and implementation is desirable.
• Strong knowledge in Feed/Food industry quality management.

Responsibilities

• Oversee site QA/QC activities including testing, sampling, and inspection.
• Manage Supplier Quality, including new code requests and audits.
• Execute internal audit planning and customer/authority audits.

Skills

Quality Management Systems

Good Communication

Presentation Skills

Education

Bachelor’s degree in chemistry, Veterinary sciences, Biology, Chemical engineering or equivalent

Tools

SAP

EDM

Trackwise

Job description

Job title – Quality & Compliance Manager (QA & QC), 1-year Contract Renewable

Location – Pasuruan, Indonesia

Safety, quality, and compliance are the foundation on which dsm-firmenich is built. This foundation is non-negotiable and must be extremely solid. Quality is of extreme importance because quality is the safety of our consumers.

The Quality & Compliance Manager defines the level of compliance to applicable external and internal quality related regulations like eg. ISO9001, ISO 22000, FAMI-QS, HACCP, GMP+, QS, customer, or dsm-firmenich requirements. He/she ensures that these SOPs are trained, understood, and followed.

Your key responsibilities

• Oversee the site QA/QC activities, which includes but not limited to: testing, sampling and inspection of the raw materials and final product, product release in accordance with internal and external requirements (e.g. ISO, FAMI QS, HACCP, GMP+, customer) and applicable regulations, deviation and CAPA management, Management of Changes, Customer complaints, Recall activities, Documentation Management Systems (DMS), Training.
• Define Site Quality Plan to ensure compliance to Global Quality Plan and ensure adherence to ANH Global targets through establishment of Site KPI metrics to drive Quality Performance.
• Management of Quality and Feed Safety System to ensure compliance to ANH applicable requirements, local regulations and maintenance of applicable certifications.
• Supplier Quality Management, which includes but not limited to: new code request, sample evaluation, supplier audit/assessment, approval, periodic monitoring, and supplier complaints as applicable; management of third-party manufacturers (3PM) including assessment and approval of new 3PMs.
• Audit and Inspection Management, which includes but not limited to: internal audit planning, execution, reporting and coordination of customer / authority audits (end to end).
• Management of Site Quality Budget, Resource Allocation and People Management.

We offer

• Unique career paths across health, nutrition and beauty - explore what drives you and get the support to make it happen.
• A chance to impact millions of consumers every day – sustainability embedded in all we do.
• A science led company, cutting edge research and creativity everywhere – from biotech breakthroughs to sustainability game-changers, you’ll work on what’s next.
• Growth that keeps up with you – you join an industry leader that will develop your expertise and leadership.
• A culture that lifts you up – with collaborative teams, shared wins, and people who cheer each other on.
• A community where your voice matters – it is essential to serve our customers well.

You bring

• Minimum Bachelor’s degree, preferably in chemistry, Veterinary sciences, Biology, Chemical engineering, or equivalent education
• Minimum 12 years of relevant experience as a people manager
• Experience in Quality Management Systems Assessment and implementation of Quality System experience is desirable (SHE / Security / ISO 9001 / FAMI QS /GMP / HACCP)
• Strong knowledge and experience in Quality Management Systems in Feed/Food industry.
• Good command of English and Bahasa Indonesia; Good communicator with good presentation skills.
• Experience in Quality Management tools such as SAP, EDM, Trackwise is preferred.

About dsm-firmenich

At dsm-firmenich, we don’t just meet expectations – we go beyond them.

Join our global team powered by science, creativity, and a shared purpose: to bring progress to life.

From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions – every single day. Whether it’s fragrance that helps you focus, alternative meat that’s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.

And while you’re making a difference, we’ll make sure you’re growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They’re essential to our future.

Because real progress only happens when wego beyond, together.

DEI and equal opportunity statement

At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work – and that’s exactly the kind of culture we’re building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.

We’re proud to be an equal opportunity employer, and we’re serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we’re committed to reflecting the world we serve.

We welcome candidates from all backgrounds — no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you.

And if you have a disability or need any support through the application process, we’re here to help – just let us know what you need, and we’ll do everything we can to make it work.

Agency statement

We’re managing this search directly at dsm-firmenich. If you’re applying as an individual, we’d love to hear from you. We’re not accepting agency submissions or proposals involving fees or commissions for this role.