Personal Assistant to General Manager

Pullman Hotels & Resorts; Kota Bandung; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A leading hotel group in Kota Bandung is seeking a Personal Assistant to the General Manager. You will ensure efficient organizational flow and provide outstanding service to guests. The ideal candidate possesses strong interpersonal and problem-solving skills and works well under pressure. This position offers opportunities for professional growth and various employee benefits, including discounted hotel rates globally.

Benefits

Employee benefit card for discounted rates

Learning programs through Academies

Opportunities for professional development

Engagement in Corporate Social Responsibility activities

Qualifications

• Strong interpersonal skills essential for guest interactions.
• Proven problem-solving abilities in high-pressure situations.
• Experience working effectively in a team-oriented environment.

Responsibilities

• Manage the flow of information for the leadership team.
• Provide friendly and professional service to guests.
• Assist guests with food and beverage inquiries.
• Ensure compliance with safety and sanitation standards.

Skills

Interpersonal skills

Problem-solving abilities

Ability to work under pressure

Team collaboration

Job description

Company Description

Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, you will be able to truly find yourself, and they all share a common ambition: to keep innovating and challenging the status‑quo. By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Job Description

Personal Assistant to General Manager

You are the cornerstone of organizational efficiency. As the Personal Assistant to General Manager, you expertly manage the flow of information, ensuring that the leadership team stays focused, informed, and ready to lead the way in delivering outstanding results!

What Is In It For You

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What You Will Be Doing

• Consistently offer a professional and friendly greeting, and provide engaging service
• Assist guests regarding food and beverage menu items in an informative and helpful way
• Follow outlet policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverage
• Your experience and skills include:
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Strong interpersonal and problem solving abilities
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively and collaboratively as part of a team

Qualifications

• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Strong interpersonal and problem solving abilities
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively and collaboratively as part of a team

Additional Information

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Your Team And Working Environment

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.