Part-Time University IT Systems Support Specialist

Sampoerna Schools System; Jakarta Selatan; On-site; IDR 200.000.000 - 300.000.000; Part time

Job summary

A progressive educational institution in Indonesia is looking for a part-time Information System Staff to provide technical support for core applications. The ideal candidate will have a Bachelor’s degree in a technical field, 1-3 years of experience in IT support, and expertise in Java and SQL. Fluency in Bahasa Indonesia and proficiency in English are essential. This role involves diagnosing system issues, assisting with software configurations, and maintaining technical documentation. Join to contribute to a dynamic educational environment.

Qualifications

• Bachelor’s degree in a relevant technical field.
• 1-3 years of experience in technical IT support or application support.
• Exposure to information systems in educational institutions is a plus.

Responsibilities

• Provide first-level technical support for core applications.
• Diagnose and resolve system-related issues.
• Assist in implementing and configuring software modules.
• Maintain technical documentation related to configurations and incidents.
• Support communication with external vendors.

Skills

Technical support

Database management

User guidance

System testing

Java

SQL

Fluent in Bahasa Indonesia

Proficient in English

Education

Bachelor’s degree in Information Systems, Computer Science, Informatics, or related field

Job description

A progressive educational institution in Indonesia is looking for a part-time Information System Staff to provide technical support for core applications. The ideal candidate will have a Bachelor’s degree in a technical field, 1-3 years of experience in IT support, and expertise in Java and SQL. Fluency in Bahasa Indonesia and proficiency in English are essential. This role involves diagnosing system issues, assisting with software configurations, and maintaining technical documentation. Join to contribute to a dynamic educational environment.