Parking Manager (Shopping Mall)

Thamrin Group; Palembang; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A shopping mall management company in Palembang is seeking a Parking Manager to optimize parking operations and enhance customer satisfaction. The ideal candidate should possess a Bachelor's degree and at least 5 years of experience in parking management. Key responsibilities include overseeing operations, supervising staff, and implementing strategies for improved user experiences. Competitive compensation and a vibrant work environment await.

Qualifications

• Minimum of 5 years of experience in parking management or operations.
• Expert knowledge of parking management systems and local regulations.
• Strong analytical skills for data-driven decision-making.

Responsibilities

• Oversee all aspects of parking operations within the shopping mall.
• Implement innovative solutions for enhancing customer parking experience.
• Supervise and train parking attendants and support staff.

Skills

Organizational skills

Customer service

Conflict resolution

Analytical skills

Education

Bachelor's degree in Business Administration or related field

Tools

Parking management software

Job description

About the job Parking Manager (Shopping Mall)

About the Challenge

Are you a dynamic leader with a passion for optimizing operational efficiency in bustling environments? Do you thrive in managing complex logistics and ensuring seamless experiences for customers? If you possess strong organizational skills and a keen eye for detail, coupled with a knack for leading teams to success, you might be the ideal candidate for us!

As a Parking Manager, you will be responsible for overseeing all aspects of parking operations within our shopping mall, contributing to the enhancement of customer satisfaction and operational effectiveness.

Requirements:

• Hold a Bachelor's degree in Business Administration, Hospitality Management, or a related field from a reputable institution.
• Demonstrate a minimum of 5 years of hands-on experience in parking management or operations, with a track record of implementing successful strategies.
• Present a strong background in customer service and conflict resolution, showcasing your ability to handle diverse situations with tact and professionalism.
• Exhibit expert knowledge of parking management systems, equipment, and relevant regulations, ensuring compliance with local laws and safety standards.
• Showcase strong analytical skills and proficiency in data-driven decision-making to optimize parking utilization and revenue generation.

Responsibilities:

• Take charge of overseeing parking operations within the shopping mall, from strategic planning to day-to-day management, ensuring smooth functioning and adherence to established standards.
• Adapt parking strategies to meet evolving customer needs and shopping trends, implementing innovative solutions to enhance the overall parking experience.
• Manage, supervise, and train parking attendants and support staff, fostering a culture of excellence and continuous improvement. Ensure adherence to established protocols and customer service standards.
• Utilize expertise in parking management software and technology to optimize space utilization, monitor occupancy rates, and implement efficient traffic flow patterns.
• Collaborate with mall management and security teams to address parking-related issues promptly and effectively, fostering a safe and welcoming environment for shoppers.

Our selection procedure in a nutshell

If you want to become a part of our highly motivated and vibrant team, please click on the 'Apply for Position' button to send us your application! We are looking forward to hearing from you!