OTC Team Lead - Services

Michael Page; Daerah Khusus Ibukota Jakarta; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading multinational organization is seeking a finance leader to manage the OTC team in Jakarta. The role involves overseeing customer orders, invoicing, and collections while driving process improvements. The ideal candidate holds a Bachelor's degree with over 5 years of experience in finance operations and leadership. This is a unique opportunity to shape a new Shared Service Centre, contributing to operational excellence and innovation.

Qualifications

• 5+ years of relevant experience in OTC, Accounts Receivable, or related finance operations.
• Prior experience in a Shared Service Centre or multinational environment is highly desirable.
• Open to candidates from Big 4 external audit backgrounds.

Responsibilities

• Lead and manage the OTC team for customer orders, invoicing, collections, and cash application.
• Drive process standardization and continuous improvement initiatives.
• Collaborate to resolve complex issues ensuring compliance with policies.
• Monitor KPIs and SLAs, providing reporting and insights to management.
• Support transition activities as part of the Shared Service Centre setup.

Skills

Leadership skills

Stakeholder management

Process standardization

Communication

Education

Bachelor's degree in Accounting, Finance, or related field

Tools

SAP

MS Office tools

Job description

• Be part of a global organization with a commitment to innovation and growth.
• Opportunity to setup of a new Shared Service Centre in Jakarta.

About Our Client

Our client is a leading multinational organization establishing a Shared Service Centre in Jakarta to drive operational excellence and deliver world-class finance services.

Job Description

• Lead and manage the OTC team to ensure timely and accurate processing of customer orders, invoicing, collections, and cash application.
• Drive process standardization and continuous improvement initiatives within the OTC function.
• Collaborate with cross-functional teams to resolve complex issues and ensure compliance with global policies and local regulations.
• Monitor KPIs and SLAs, providing regular reporting and insights to senior management.
• Support transition activities and knowledge transfer as part of the Shared Service Centre setup.

The Successful Applicant

• Bachelor\'s degree in Accounting, Finance, or related field.
• 5+ years of relevant experience in OTC, Accounts Receivable, or related finance operations.
• Prior experience in a Shared Service Centre or multinational environment is highly desirable.
• Strong leadership skills with proven ability to manage and develop teams.
• Excellent communication and stakeholder management skills.
• Open to candidates from Big 4 external audit backgrounds
• Proficiency in ERP systems (SAP preferred) and MS Office tools.

What\'s on Offer

• Be part of a global organization with a strong commitment to innovation and growth.
• Opportunity to shape and influence the setup of a new Shared Service Centre in Jakarta.