Operations Admin Assistant

Bvlgari Hotels & Resorts; Provinsi Bali; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A luxury hotel group in Bali is seeking an Operations Admin Assistant to provide vital administrative support and coordination for management and daily operations. The role includes acting as a liaison across departments and offering support to front-line teams. Strong organizational and communication skills are essential. Join us to be part of a prestigious brand and contribute to delivering exceptional service in a glamorous environment.

Qualifications

• Proven experience in an administrative or coordination role.
• Ability to maintain confidentiality and professionalism.
• Strong organizational skills to manage multiple tasks.

Responsibilities

• Provide administrative support to management.
• Coordinate daily operations and front-of-house support.
• Assist in maintaining communication across departments.

Skills

Administration skills

Coordination skills

Communication skills

Supervisory skills

Job description

Position Summary

The Operations Admin Assistant provides administrative and coordination support to the Resort Manager and Executive Assistant Manager while also supporting front-of-house operations. This role acts as a key liaison across departments, ensures smooth day-to-day operational coordination, and provides supervisory support to front-line teams when required.

Key Responsibilities

• Provide administrative support to the Resort Manager and Executive Assistant Manager (reports, scheduling, correspondence, follow-ups).
• Coordinate daily operational matters and support front-of-house operations as needed.
• Assist with operational reporting, documentation, and compliance tracking.
• Support supervisors and front-line teams during peak periods or special operations.
• Act as a point of contact between departments to ensure effective communication and follow-up.
• Perform basic supervisory duties, including task coordination and on-the-floor support when required.

Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

About Bulgari Hotels & Resorts

Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand. In joining Bulgari Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.