Operationa Manager FNB

Pengiklan Anonim; Jakarta Utara; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading F&B company is seeking an Operations Manager in Jakarta, Indonesia. The ideal candidate will have at least 5 years of experience in the Food & Beverage industry, with a proven track record of managing multiple outlets and optimizing operational processes. Key responsibilities include driving service quality, profitability, and compliance with food safety standards. Strong leadership and analytical skills are essential for success in this fast-paced environment.

Qualifications

• Minimum 5 years of experience as an Operations Manager in Food & Beverage.
• Proven track record in managing multiple outlets and large teams.
• Strong expertise in restaurant operations and P&L management.

Responsibilities

• Lead end-to-end operations of multiple F&B outlets.
• Drive operational efficiency and customer satisfaction.
• Manage food cost, labor cost, and outlet profitability.

Skills

Leadership

Problem-solving

Analytical skills

Budgeting skills

Job description

Responsibilities

1. Lead and control end-to-end operations of multiple F&B outlets to ensure operational excellence and consistency
2. Ensure full implementation of SOPs, service standards, and operational policies across all outlets
3. Drive operational efficiency, service quality, and customer satisfaction
4. Manage and optimize food cost, labor cost, operational expenses, and outlet profitability
5. Review and analyze sales performance, KPIs, and operational reports, and execute improvement plans
6. Lead, mentor, and evaluate Outlet Managers and operational teams
7. Ensure compliance with food safety, hygiene, and sanitation standards and local regulations
8. Handle operational challenges, customer escalations, and crisis situations professionally
9. Work closely with Finance, HR, Supply Chain, and Marketing to support business growth

Qualifications

1. Minimum 5 years of solid experience as an Operations Manager in the Food & Beverage industry
2. Proven track record in managing multiple outlets and large teams
3. Strong expertise in restaurant operations, cost control, budgeting, and P&L management
4. In-depth understanding of food safety and hygiene standards
5. Strong leadership, decision-making, and problem-solving skills
6. Data-driven mindset with strong analytical capabilities
7. Able to work in a fast-paced, high-pressure environment

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