Novotel Balikpapan - Loker Hotelier

LokerHotelier.com - Lowongan Kerja Hotel, Resort, Villa, Restaurant, Spa & Gym; Balikpapan; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A midscale international hotel is seeking a Front Desk Agent in Balikpapan. The successful candidate will provide efficient guest services, maintain accurate records, and ensure customer satisfaction. Required qualifications include fluency in English, a positive attitude, and at least 2 years of experience in a similar role in a midscale hotel. This position offers opportunities for career development within a global hospitality group.

Benefits

Employee rate for hotel stays

Global community of hospitality

Career development opportunities

Qualifications

• Must have experience in the same position for at least 2 years in a midscale international hotel.

Responsibilities

• Provide efficient service for guest registration and departure; maintain accurate guest accounts.
• Provide quality service to customers during check-in, check-out, and throughout their stay.
• Attend to other duties as requested by Management and Supervisors.

Skills

Discipline

Good attitude

Self-motivated

Fluent in English - both written and verbally

Teamwork

Education

Hotel or Business School graduation Higher Diploma or Bachelor Degree

Job description

Novotel Balikpapan - Kalimantan Timur, we are hiring!

Front Desk Agent

Your Experience And Skills Include

• Discipline, good attitude and self motivated.
• Passionate in guest experience and satisfaction.
• Able to work in a team & good communication.
• Fluent in English both written and verbally.
• Must have experienced in the same position at least 2 years in a midscale international hotel.
• Hotel or Business School graduation Higher Diploma or Bachelor Degree.

What You Will Be Doing

• Provide efficient service for guest registration and depature; maintain accurate guest accounts and provide accurate, helpful information.
• Provide quality service to the customer by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay.
• Attend to other duties as requested by Management and Supervisors.

What Is In It For You

• Eligible to stay in hotels cross brand within the group employee rate.
• Be a part of global community of hospitality industry.
• Opportunity to develop your career within Accor globally.

How To Apply

[email protected]