Novotel Balikpapan - Loker Hotelier

LokerHotelier.com - Lowongan Kerja Hotel, Resort, Villa, Restaurant, Spa & Gym; Balikpapan; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading hotel chain in Balikpapan is hiring a Front Desk Agent. Responsibilities include guest registration, providing quality service, and maintaining guest accounts. Ideal candidates should have at least 2 years of experience in a similar role and be fluent in English. Join the team for career development opportunities within a global hospitality community.

Benefits

Employee rate for hotel stays across brands

Part of a global hospitality community

Career development opportunities

Qualifications

• At least 2 years of experience in the same position in a midscale international hotel.
• Discipline and passionate about guest experience and satisfaction.

Responsibilities

• Provide efficient service for guest registration and departure.
• Maintain accurate guest accounts and provide helpful information.
• Attend to other duties as requested by Management.

Skills

Good attitude and self-motivated

Teamwork and good communication

Fluent in English

Education

Hotel or Business School graduation Higher Diploma or Bachelor Degree

Job description

Position

• Front Desk Agent

Overview

Novotel Balikpapan - Kalimantan Timur, we are hiring!

Responsibilities

• Provide efficient service for guest registration and departure; maintain accurate guest accounts and provide accurate, helpful information
• Provide quality service to the customer by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay
• Attend to other duties as requested by Management and Supervisors

Qualifications

• Discipline, good attitude and self motivated
• Passionate in guest experience and satisfaction
• Able to work in a team & good communication
• Fluent in English both written and verbal
• Must have experience in the same position at least 2 years in a midscale international hotel
• Hotel or Business School graduation Higher Diploma or Bachelor Degree

Benefits

• Eligible to stay in hotels cross brand within the group employee rate
• Be part of a global community of hospitality industry
• Opportunity to develop your career within Accor globally

How To Apply

[email protected]