Marketing Manager Furniture & Interior

PT OS Selnajaya Indonesia; Pluit; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading furniture company in Indonesia is seeking a sales professional with at least 5 years of B2C experience to support showroom operations. Responsibilities include assisting staff, handling customer inquiries, conducting site visits for measurements, preparing cost estimates, and resolving customer complaints. Ideal candidates should have strong customer service skills and be proficient in blueprint reading.

Qualifications

• Minimum 5 years of B2C sales experience in interior, furniture, or related industries.
• Proficient in reading blueprints and conducting on-site measurements.

Responsibilities

• Support showroom operations and ensure a positive customer experience.
• Handle customer inquiries (B2C) and provide professional responses.
• Conduct site visits to measure for door installations.

Skills

B2C sales experience

Blueprint reading

On-site measurements

Customer service

Job description

Requirements :
- Minimum 5 years of B2C sales experience in interior, furniture, or related industries.
- Proficient in reading blueprints and conducting on-site measurements to ensure furniture fits appropriately in customers' spaces and to figure out how to set the doors.

Job Description :
- Support showroom operations, including assisting staff and ensuring a positive customer experience.
- Handle customer inquiries (B2C), providing prompt and professional responses.
- Conduct site visits to customers' homes or apartments to take measurements for door installations and assess whether furniture will fit the available space.
- May support the import process for stainless steel furniture.
- Prepare cost estimates and quotations, negotiate pricing and terms with customers.
- Coordinate delivery schedules to ensure timely fulfillment.
- Handle customer complaints and resolve issues promptly and professionally.

We are an equal opportunities employer and welcome applications from all qualified candidates.