Marketing Activation & Community Officer

PT Chateraise Gobel Indonesia; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading F&B company in Jakarta Utara is looking for a Marketing Activation & Community Officer to manage marketing collaterals, engage with communities, and support social media efforts. Candidates must have a Bachelor's degree, 1–2 years of experience in marketing, and strong communication skills. The role requires creativity and an analytical mindset, along with the ability to adapt in a fast-paced environment.

Qualifications

• 1–2 years experience in Marketing/Partnership, preferably from F&B/retail or Marketing Agency.
• Experience handling social media, event, or partnership project.
• Up to date with trends in social media and offline activities.

Responsibilities

• Execute and cross-check all marketing collaterals.
• Manage communication with communities through DMs and comments.
• Conduct research on packaging trends and provide recommendations.

Skills

Strong communication & coordination skills

Good command of English (oral & written)

Creative and detail-oriented

Analytical mindset for market survey & competitor research

Ability to travel and work outside normal hours

Education

Min. Bachelor’s degree in Marketing/Communication/Business

Job description

Marketing Activation & Community Officer

Responsibilities

• Execute and cross-check all marketing collaterals (POP, merchandise, events, PR packages).
• Arrange and ensure store displays are set according to standards.
• Assist in store events, grand openings, and other promotional activities.
• KOL & Partnership
  • Search for and contact KOLs/influencers based on briefs.
  • Prepare and send PR packages, ensuring all collaterals are complete.
  • Compile weekly partnership recaps and support project requirements.
• Community & Retention
  • Manage communication with communities through DMs, comments, and WhatsApp broadcasts.
  • Maintain the brand’s positioning within communities and support loyalty initiatives.
• Social Media Support
  • Monitor interactions on Instagram and TikTok (comments, DMs).
  • Identify and share insights on the latest content trends.
  • Support ad-hoc activities related to social media.
• Packaging & Competitor Research
  • Conduct research on packaging trends and competitors; prepare simple reports.
  • Provide preliminary recommendations for the planning team.
• Administrative & Reporting
  • Update catalog and content on Google Sites.
  • Support store requests (additional POP, voucher recap, and other needs).

Qualifications

• Education: Min. Bachelor’s degree in Marketing/Communication/Business
• Min. 1–2 years experience in Marketing/Partnership (preferred from F&B/retail, or Marketing Agency)
• Experience handling social media, event, or partnership project
• Understand with 360 marketing activities
• Up to date with trends, especially in social media and offline activities
• Age: max. 27 years
• Skills
• Strong communication & coordination skills (internal & external)
• Able to travel and work outside normal working days if needed
• Good command of English (oral & written)
• Have taste of design and understand brand visuals
• Good analytical mindset for market survey & competitor research
• Creative, detail-oriented, proactive, and able to work in fast-paced environment