Leader Store TaroBun

PT Asthanesia Global Investama; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading food and consumer goods company in Indonesia seeks an experienced Supervisor to manage daily store operations. Responsibilities include overseeing sales, inventory, and customer service while ensuring compliance with operational standards. The ideal candidate will have 2–3 years of experience in retail or food & beverage operations and strong leadership skills. Candidates should also be proficient in MS Office and POS systems. Join a dynamic team committed to integrity, sustainability, and innovation.

Qualifications

• Minimum 2–3 years of experience in retail or F&B operations with supervisory responsibilities.
• Strong knowledge of food retail operations and customer service.
• Basic proficiency in MS Office and POS systems.

Responsibilities

• Supervise daily store operations including sales, inventory, and customer service.
• Lead and coordinate store team members.
• Monitor product quality and hygiene according to requirements.
• Assist in achieving sales targets and managing operating expenses.
• Handle customer inquiries and complaints effectively.

Skills

Leadership

Customer service

Inventory control

Communication skills

Education

High School/Vocational School degree in Hospitality, Retail Management, Business

Tools

MS Office

POS systems

Job description

Supervise daily store operations including sales, inventory, and customer service.

Lead and coordinate store team members to ensure compliance with operational standards.

Monitor product quality, hygiene, and food safety according to company and regulatory requirements.

Assist in achieving sales targets, controlling shrinkage, and managing operating expenses.

Support stock management: ordering, receiving, storage, and stock rotation (FIFO/FEFO).

Handle customer inquiries, complaints, and service recovery effectively.

Prepare and submit daily/weekly store performance reports to the Area/Store Manager.

Ensure staff discipline, attendance, and adherence to company policies.

Provide training, coaching, and motivation to store team members.

Maintain cleanliness, safety, and an organized store environment.

Qualification

Min. High School/Vocational School’s degree (Hospitality, Retail Management, Business, or related field).

Has at least 2–3 years of experience in retail or F&B operations, with supervisory responsibilities.

Strong knowledge of food retail operations, inventory control, and customer service.

Good leadership, communication, and interpersonal skills.

Problem-solving ability with a hands‑on and proactive approach.

Willing to work in shifts, weekends, and public holidays.

Basic proficiency in MS Office and POS systems.

Asthanesia is a holding company in the food and consumer goods industry that supports the growth of businesses rooted in local potential and driven by innovation. From building brands that celebrate the richness of Indonesia’s culinary heritage to empowering food‑tech innovation, Asthanesia continues to grow as a modern enterprise, while staying grounded in the values of integrity, sustainability, and impact. Our portfolio includes a range of business units such as PT Agrinesia Raya, PT RasaLokal Nusantara, PT Nutrisi Lokanatura Nusantara, Belah Doeren, Kopielatte, and Taro Bun. These businesses are home to more than 10 brands — from beloved traditional snacks to modern food innovations.