Key Account Manager - Beauty

Michael Page; Daerah Khusus Ibukota Jakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A multinational company in Jakarta is seeking a skilled individual for strategic account management in the FMCG sector. This role involves developing business plans with key partners and enhancing the shopper experience through effective retail strategies. Candidates should have a bachelor's degree, at least three years of experience in account management, and strong analytical and communication skills. The position offers opportunities for professional growth in a collaborative environment.

Benefits

Opportunities for career growth and development

Supportive and collaborative work environment

Qualifications

• Minimum 3 years in account management or business development within FMCG, retail, or e-commerce.
• Proven success managing hybrid retail environments (offline and online).

Responsibilities

• Develop and negotiate annual business plans with key partners for offline and online channels.
• Monitor performance, forecast sales, and identify growth opportunities using data insights.
• Conduct regular business reviews to align on objectives and explore new opportunities.
• Implement promotional and marketing activities to enhance in-store engagement.
• Ensure compliance with brand guidelines and optimize merchandising strategies.
• Gather shopper insights to improve conversion and experience.
• Coordinate online campaigns with e-commerce and digital teams to ensure synergy with offline initiatives.
• Utilize CRM and analytics tools to optimize promotions and engagement.
• Build and maintain strong partnerships with key stakeholders to achieve mutual business goals.
• Collaborate with logistics and supply chain teams to ensure high service levels and timely fulfillment.

Skills

Analytical capabilities

Digital capabilities

Negotiation skills

Communication skills

Relationship-building skills

Proficiency in Excel

Familiarity with e-commerce platforms

Fluency in Indonesian and English

Education

Bachelor's degree in Business, Marketing, or related field

Tools

CRM tools

Analytics tools

Job description

• Opportunity to join a multinational company
• Becoming the key person to elevate the business in retail segment

About Our Client

Our client is a well-established organisation within the FMCG industry.

Job Description

• Strategic Account Management
  • Develop and negotiate annual business plans with key partners for offline and online channels.
  • Monitor performance, forecast sales, and identify growth opportunities using data insights.
  • Conduct regular business reviews to align on objectives and explore new opportunities.
• Shopper Experience & Retail Excellence
  • Implement promotional and marketing activities to enhance in-store engagement.
  • Ensure compliance with brand guidelines and optimize merchandising strategies.
  • Gather shopper insights to improve conversion and experience.
• Omnichannel Integration
  • Coordinate online campaigns with e-commerce and digital teams to ensure synergy with offline initiatives.
  • Utilize CRM and analytics tools to optimize promotions and engagement.
• Relationship Management
  • Build and maintain strong partnerships with key stakeholders to achieve mutual business goals.
• Operational Excellence
  • Collaborate with logistics and supply chain teams to ensure high service levels and timely fulfillment.

The Successful Applicant

• Education: Bachelor's degree in Business, Marketing, or related field.
• Experience:
  • Minimum 3 years in account management or business development within FMCG, retail, or e-commerce.
  • Proven success managing hybrid retail environments (offline and online).
• Skills:
  • Strong analytical and digital capabilities; familiarity with e-commerce platforms and CRM tools.
  • Excellent negotiation, communication, and relationship-building skills.
  • Advanced proficiency in Excel; fluent in Indonesian and English.

What's on Offer

• Opportunities for career growth and development.
• A supportive and collaborative work environment.