Japanese-Speaking Front Desk Specialist (Hospitality)

RGF HR Agent Indonesia; Desa Ciranjeng; On-site; IDR 12.000.000 - 100.000.000; Full time

Job summary

A leading hospitality recruitment company in Cikarang is looking for a Japanese Speaker Front Office Staff. The role involves assisting guests as the first point of contact, handling inquiries, managing check-in and check-out procedures, and ensuring a friendly atmosphere. Candidates must have a diploma in a related field, conversational Japanese skills (JLPT N3), and be willing to work shifts. This position offers a professional work environment and opportunities for growth.

Qualifications

• Conversational level of Japanese Language (JLPT N3).
• Willing to work in shifts, including weekends and public holidays.
• Professional appearance and demeanor.

Responsibilities

• Serve as the first point of contact for guests.
• Receive and address customer concerns promptly.
• Maintain clear communication with guests.
• Handle check-in and check-out procedures.
• Update guest information and maintain records.

Skills

Conversational Japanese

Customer service skills

Communication skills

Education

Diploma degree in related major

Job description

A leading hospitality recruitment company in Cikarang is looking for a Japanese Speaker Front Office Staff. The role involves assisting guests as the first point of contact, handling inquiries, managing check-in and check-out procedures, and ensuring a friendly atmosphere. Candidates must have a diploma in a related field, conversational Japanese skills (JLPT N3), and be willing to work shifts. This position offers a professional work environment and opportunities for growth.