IT Operation Support Staff

Orang Tua Group; Daerah Khusus Ibukota Jakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading consumer goods company is seeking an IT Support professional to provide daily technical support, monitor systems, and troubleshoot issues. Candidates should have a Bachelor's degree in Information Technology and 1-3 years of experience in IT support. This position requires the ability to work under pressure and will be based in West Jakarta.

Qualifications

• Minimum GPA 3.00
• 1-3 years of experience in IT support/helpdesk roles.
• Ability to work under pressure and in shifts if required.

Responsibilities

• Provide daily technical support for IT operations and end-users.
• Monitor and maintain IT systems to ensure smooth operations.
• Troubleshoot software and hardware issues.
• Assist in IT asset management and system documentation.
• Coordinate with vendors or higher level IT teams for issue escalation.

Skills

Technical support

Troubleshooting

IT asset management

Education

Bachelor's degree in Information Technology or related field

Job description

Responsibilities

• Provide daily technical support for IT operations and end-users.
• Monitor and maintain IT systems to ensure smooth operations.
• Troubleshoot software and hardware issues.
• Assist in IT asset management and system documentation.
• Coordinate with vendors or higher level IT teams for issue escalation.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or related field (min. GPA 3.00).
• 1-3 years of experience in IT support/helpdesk roles.
• Ability to work under pressure and in shifts if required.
• Willing to be placed in West Jakarta.