IT Business Analyst (Mid-Senior Level)

Youtap Limited; Jakarta Selatan; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A financial technology company in Jakarta Selatan is seeking a Business Analyst to gather and document business requirements, translate them into user stories, and ensure effective communication with stakeholders. The ideal candidate will have 2–7 years of experience in a similar role and possess strong system analysis skills, with a focus on Agile or Waterfall methodologies.

Qualifications

• Minimum 2–7 years of experience as a Business Analyst or in a similar analytical role.
• Strong understanding of IT delivery lifecycles.

Responsibilities

• Gather, analyze, and document business, functional, and non-functional requirements.
• Translate business needs into clear user stories.
• Conduct workshops, interviews, and requirement walkthroughs with stakeholders.

Skills

System analysis

Process re-engineering

Agile/Scrum

Stakeholder management

SQL

Communication skills

Education

Bachelor’s degree in Information Systems, Computer Science, Engineering or related field

Master's degree (preferred)

Tools

Jira

Confluence

Azure DevOps

Lucidchart

Whimsical

Figma

Job description

Responsibilities

• Gather, analyze, and document business, functional, and non-functional requirements.
• Translate business needs into clear user stories, process models, and solution proposals.
• Conduct workshops, interviews, and requirement walkthroughs with stakeholders.
• Coordinate with development and QA teams to ensure requirements are correctly implemented and validated.
• Maintain documentation governance, version control, and traceability across SDLC.
• Identify process gaps and improvement opportunities for efficiency and quality.
• (For senior level) Mentor junior analysts and ensure adherence to documentation standards.

Qualifications

• Bachelor’s degree in Information Systems, Computer Science, Engineering, or related field (Master’s preferred).
• Minimum 2–7 years of experience as a Business Analyst or in a similar analytical role within payment, loyalty or financial industries.
• Strong understanding of system analysis, process re‑engineering, and IT delivery lifecycles.
• Excellent communication, presentation, and stakeholder management skills.
• Hands‑on experience working in Agile/Scrum or Waterfall environments.
• Proficient in using tools such as Jira, Confluence, Azure DevOps, Lucidchart, Whimsical, Figma, or similar.
• Familiarity with SQL or data visualization tools for analysis.
• Preferred certifications: CBAP, PMI‑PBA, IIBA‑AAC, or Agile (Scrum Master / Product Owner).