IT Administrator Senior Officer - Apple Dev. Academy @BINUS-Bali

BINUS Group; Provinsi Bali; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

An educational institution located in Bali is searching for an IT Manager. The role involves maintaining and monitoring IT systems, managing an IT team, and ensuring technology aligns with the institution's goals. Candidates should have at least a Bachelor's degree in IT and relevant work experience. Strong English communication skills are essential for this role.

Qualifications

• Minimum 2 years working experience in a Senior Staff position.
• In-depth knowledge of hardware and software support.
• Willingness to be placed in Bali.

Responsibilities

• Maintain configurations of devices and networks.
• Monitor and support user accounts.
• Lead and manage the IT team.
• Oversee email systems and collaboration tools.

Skills

Hardware and software support

Scripting (BASH, Python, Perl)

Troubleshooting skills

Communication skills in English

Education

Bachelor Degree in Information Technology or Computer Science

Job description

Responsibilities

Maintain configurations of devices, hardware, software, systems, networks, printers, and scanners.

Monitor and maintain computer systems and network.

Monitor and support setting up accounts for new users.

Repair and replace equipment as necessary.

Maintain records of software licenses and serial numbers of each device.

Diagnose and solve computer software and hardware faults.

Administer user accounts, permissions, and access rights within the academy\'s network, following best practices for security.

Monitor system performance, troubleshoot issues, and optimize configurations to meet the institution\'s needs.

Oversee email systems, file sharing, and collaboration tools used by staff, faculty, and students.

Take care of the claim procedure for any damage or loss devices.

Ensure regular backups, disaster recovery plans, and data integrity.

Lead, mentor, and manage the IT team, assigning responsibilities and ensuring effective team performance.

Provide training and development opportunities to enhance technical and operational skills within the team.

Develop and implement IT strategies aligned with the academy’s mission and objectives.

Manage the IT budget, ensuring cost-effective technology investments that meet both immediate needs and future growth.

Evaluate emerging technologies and make recommendations to enhance the academy’s educational and operational capabilities.

Management Support Activities

• Provide report to direct supervisor.
• Suggest improvement process related to activities in area of responsibilities (especially related to time concern, effort and cost).
• Perform activities related to Quality Management System.
• Perform additional tasks related to key responsibilities as required by Direct Supervisor.

Requirements

• Minimum Bachelor Degree (S1) in Information Technology, Computer Science and related major
• Minimum 2 years working experience in Senior Staff, or Minimum 4 years working experience as Helpdesk or IT Support
• In-depth knowledge and have experience with hardware and software (macOS and/or iOS Support)
• Up-to-date knowledge of the latest IT, network and software trends
• Scripting experience (any of BASH, Python, Perl)
• Fluent in English both oral and written is a must
• Willing to be placed at Bali