Intermediate Backend Engineer (Ruby on Rails), Analytics Instrumentation

GitLab; Indonesia; Remote; IDR 1.165.307.000 - 1.498.253.000; Full time

Job summary

A leading software development company is seeking an Intermediate Backend Engineer to join their Analytics Instrumentation team. In this remote role, you will design and develop backend services that support product analytics capabilities. Ideal candidates will have proficiency in Ruby on Rails, experience with database optimization, and a collaborative attitude. This position is remote and open to applicants in APAC, Canada, EMEA, Netherlands, or the United Kingdom.

Qualifications

• Proficiency in backend development with Ruby on Rails.
• Experience with relational database schemas and queries, e.g., PostgreSQL.
• Ability to work independently in a remote environment.

Responsibilities

• Design and develop analytics instrumentation capabilities.
• Build scalable backend services and data models in Ruby on Rails.
• Collaborate with cross-functional teams to deliver instrumentation solutions.

Skills

Backend development with Ruby on Rails

Database schema design and optimization

Building REST and GraphQL APIs

Git-based workflows

Collaborative teamwork

Analytics and privacy-focused data collection

Job description

Intermediate Backend Engineer (Ruby on Rails), Analytics Instrumentation

Remote (APAC, Canada, EMEA, Netherlands, United Kingdom)

GitLab is an open‑core software company that develops the most comprehensive AI‑powered DevSecOps Platform used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co‑create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what’s possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC.

As an Intermediate Backend Engineer on our Analytics Instrumentation team, you’ll help build GitLab’s product analytics capabilities from the ground up. You’ll design and develop intuitive backend services that power data‑driven insights and position GitLab as a single platform for product analytics. You’ll own critical backend systems and APIs that support scalable event collection, analytics workflows, and internal tooling.

What you’ll do

• Design and develop analytics instrumentation capabilities that help GitLab teams understand how users interact with the product.
• Build and optimize scalable backend services and data models in Ruby on Rails to support high‑volume internal event collection and processing.
• Develop and maintain robust APIs and developer‑friendly tooling that product teams use to instrument their features and capture product usage data.
• Collaborate with Product, Engineering, Customer Success, and Data teams to deliver end‑to‑end instrumentation solutions that drive evidence‑based decisions.
• Implement and refine privacy‑focused data collection patterns and compliance safeguards within the Internal Events platform.
• Work on both backend and, when needed, frontend components of analytics instrumentation tools to deliver well‑tested, intuitive experiences for product teams.
• Contribute to technical design decisions, code reviews, and engineering standards that shape the architecture of GitLab’s analytics instrumentation platform.

What you’ll bring

• Proficiency in backend development with Ruby on Rails, including building and maintaining production services.
• Experience designing and optimizing relational database schemas and queries (for example, PostgreSQL) for analytics and event data.
• Experience building and maintaining REST and GraphQL APIs that integrate with complex products or platforms.
• Familiarity with Git‑based workflows and continuous integration and delivery (CI/CD), ideally using GitLab.
• Experience working in collaborative, cross‑functional teams with product management, data, and customer‑facing teams.
• Ability to work autonomously in an all‑remote, asynchronous environment while staying aligned with team goals.
• Interest in analytics, instrumentation, and privacy‑focused data collection, with openness to transferable experience from related areas.

About the team

The Analytics Instrumentation Group is part of GitLab’s Analytics section and focuses on the instrumentation layer inside the GitLab product. We design privacy‑focused data collection inside the GitLab product so GitLab team members can understand how people use features and where to invest next. We’re a distributed group of backend engineers, frontend engineers, and product managers who collaborate asynchronously across multiple time zones and work closely with Product, Engineering, Customer Success, and Data partners to deliver end‑to‑end solutions. We own initiatives such as the Internal Events platform, developer‑friendly instrumentation tooling and documentation, the Metrics Dictionary and Version App, and privacy‑aware analytics workflows. Our work spans both backend and frontend, giving you the opportunity to shape foundational frameworks that many other GitLab teams rely on to understand user behavior and improve the product over time.

GitLab is proud to be an equal‑opportunity workplace and is an affirmative action employer. GitLab’s policies and practices related to recruitment, employment, career development, and advancement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information, and other characteristics protected by law.