Inside Sales – ASSAB Steels Indonesia (Jakarta Office)

PT ASSAB Steels Indonesia; Jakarta Timur; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A premium tool steel supplier in Jakarta is seeking a proactive Inside Sales professional. The role involves making cold calls to customers, preparing quotations, and processing orders. Candidates must have sales experience, excellent communication skills, and be tech-savvy. Fluency in Bahasa Indonesia is required, with English proficiency being a plus. This position offers the opportunity to work closely with various teams to enhance customer experience.

Qualifications

• Proven experience in sales or customer service, preferably in manufacturing.
• Strong communication and persuasion skills, especially over the phone.
• Good organizational and administrative skills.
• Fluent in Bahasa Indonesia; English proficiency is an advantage.
• Self-motivated, team player, and detail-oriented.

Responsibilities

• Conduct cold calls to new and existing customers.
• Prepare and send sales quotations and follow up with customers.
• Coordinate and process customer orders from receipt to delivery.
• Maintain and update customer database and sales records.
• Support sales campaigns and initiatives as required.

Skills

Sales experience

Customer service

Communication skills

Organizational skills

Tech-savvy

Tools

Microsoft Office

ERP/CRM systems

Job description

ASSAB Steels Indonesia is part of the global ASSAB and Uddeholm network – a world‑leading supplier of premium tool steels and high-performance materials for the manufacturing, mould and die industries. We are committed to delivering technical excellence, strong customer support, and value-added services across the Indonesian market.

We are looking for a proactive, customer-oriented individual to join our Inside Sales team in Jakarta. The ideal candidate is organized, driven, and confident in communicating with customers, particularly over the phone.

Key Responsibilities

Conduct cold calls to new and existing customers to introduce products and solutions.

Prepare and send sales quotations and follow up with customers.

Coordinate and process customer orders from receipt to delivery.

Maintain and update customer database and sales records.

Work closely with the Sales, Logistics, and Technical teams to ensure excellent customer experience.

Support sales campaigns and initiatives as required.

Requirements

Proven experience in sales or customer service, preferably in manufacturing, mould, or die industry.

Strong communication and persuasion skills, especially over the phone.

Good organizational and administrative skills.

Fluent in Bahasa Indonesia; English proficiency is an advantage.

Tech‑savvy – comfortable with Microsoft Office and ERP/CRM systems.

Self‑motivated, team player, and detail‑oriented.

Based in or willing to relocate to Jakarta.

Company Background

ASSAB was founded in 1945 through the collaboration of four Swedish steel manufacturers. In 1976, Uddeholm acquired the shares of the other three mills, establishing ASSAB as the exclusive sales channel for Uddeholm in the Asian market. In 2007, the voestalpine Group made a strategic acquisition, integrating both Uddeholm and ASSAB into voestalpine AG, a leading Austrian company publicly listed on the Vienna Stock Exchange since 1995. We committed to delivering premium steel products and comprehensive value‑added services. Our product range includes high‑quality tool steel, steel for components, and specialized materials for industries such as automotive, electronics, packaging, etc.