Hybrid Sales Ops & CRM Specialist

Merck; Indonesia; Hybrid; IDR 499.666.000 - 832.779.000; Full time

Job summary

A global pharmaceutical company is seeking a Sales Operations & CRM Specialist in Indonesia to optimize sales processes and maintain the CRM platform. The ideal candidate will administer the Veeva CRM system, ensure data accuracy, and develop insightful reports and dashboards for stakeholders. A bachelor’s degree and 2+ years of relevant experience are required, along with strong analytical skills and project management capabilities. This position offers a hybrid work arrangement and competitive compensation.

Qualifications

• At least 2 years of proven experience in sales effectiveness or business analytics.
• Proven track record implementing or improving sales processes and CRM configurations.
• Meticulous attention to detail, ensuring accuracy and quality in all aspects of work.

Responsibilities

• Execute monthly and quarterly sales calculations with high accuracy.
• Build reports, dashboards, and pipelines tailored to sales needs.
• Maintain data integrity and train users on CRM best practices.

Skills

Advanced analytical skills

Data analysis and visualization

Project management

Customer Relationship Management (CRM) Utilization

Strategic thinking

Education

Bachelor’s degree in business or related field

Tools

Excel

Tableau

Power BI

Veeva CRM

Job description

A global pharmaceutical company is seeking a Sales Operations & CRM Specialist in Indonesia to optimize sales processes and maintain the CRM platform. The ideal candidate will administer the Veeva CRM system, ensure data accuracy, and develop insightful reports and dashboards for stakeholders. A bachelor’s degree and 2+ years of relevant experience are required, along with strong analytical skills and project management capabilities. This position offers a hybrid work arrangement and competitive compensation.