Human Resource Executive for SPA

PT Wagginton Arthatech Global; Jakarta Utara; On-site; IDR 498.421.000 - 747.633.000; Full time

Job summary

A premium wellness spa in Jakarta Utara is looking for an experienced HR Executive to manage staff relations, lead recruitment, and ensure efficient operations. The ideal candidate has a strong background in HR within the spa or wellness sector, along with excellent communication and conflict-resolution skills. This leadership role offers a competitive salary and the opportunity to make a real impact on team culture.

Benefits

Professional working environment

Competitive salary with performance-based incentives

Opportunity to work in a high-end spa setting

Leadership role with real impact

Qualifications

• Proven experience in HR within the spa, wellness, or hospitality sector.
• Strong understanding of therapist staffing and performance-based compensation.
• Familiarity with labor law and payroll systems.

Responsibilities

• Lead recruitment of therapists and support staff.
• Foster a positive workplace culture.
• Manage salary calculations and payroll processing.
• Monitor staff performance and support development.
• Ensure compliance with labor laws and spa policies.

Skills

HR experience in spa or wellness industry

Excellent communication skills

Conflict-resolution abilities

Professionalism and emotional intelligence

Job description

We are a premium spa known for delivering high-quality wellness experiences in a discreet, respectful, and professional setting. We are seeking an experienced HR Executive with a strong background in the spa or wellness industry to join our leadership team.

This is a critical role responsible for managing staff relations, recruiting top-tier therapists, and maintaining harmony and efficiency across all departments—including therapists, reception, security, and operations staff.

Key Responsibilities:

• Recruitment & Onboarding: Lead the recruitment of qualified, professional massage and body therapists, as well as support staff. Oversee onboarding, training, and integration.
• Employee Relations: Foster a positive and respectful workplace culture. Act as the first point of contact for staff concerns, mediating conflicts, and ensuring team harmony.
• Payroll & Compensation: Manage accurate salary calculations, commissions, and bonus structures. Ensure timely and confidential payroll processing.
• Performance Management: Monitor staff performance, provide feedback, and support professional development in alignment with spa standards.
• HR Compliance & Administration: Maintain employee records, enforce spa policies, and ensure full compliance with labor laws and internal protocols.

What We’re Looking For:

• Proven experience in HR within the spa, wellness, or hospitality sector (spa experience highly preferred)
• Strong understanding of therapist staffing and performance-based compensation
• Excellent communication, interpersonal, and conflict-resolution skills
• High level of discretion, professionalism, and emotional intelligence
• Familiarity with labor law and payroll systems

What We Offer:

• A professional and respectful working environment
• Competitive salary with performance-based incentives
• Opportunity to work in a boutique, high-end spa setting
• A leadership role with real impact on team culture and operations