HR - Industrial Relation

SEVEN Retail; Daerah Khusus Ibukota Jakarta; On-site; IDR 12.000.000 - 100.000.000; Full time

Job summary

A leading retail organization in Jakarta is seeking a dedicated employee relations manager to ensure compliance with labor regulations, manage offboarding processes, and support a positive work environment across its education brands. Candidates should possess strong communication skills and proficiency in Google Spreadsheet. The role requires independent work and effective conflict resolution abilities.

Qualifications

• Proficient in using Google Spreadsheet and Autocrat for reporting and automation.
• Strong communication and interpersonal skills.
• Ability to work independently while coordinating with multiple stakeholders.

Responsibilities

• Manage the offboarding process for Education Centers.
• Handle renewal of employment contracts for Education Centers.
• Support Sparks brands in resolving employee relations issues.

Skills

Communication skills

Interpersonal skills

Conflict resolution

Fluency in English

Tools

Google Spreadsheet

Autocrat (Mail Merge)

Job description

Job Summary

Responsible for handling all matters related to employee relations (ER) and industrial relations (IR) across all education brands under. The role ensures compliance with company policies and labor regulations while supporting a positive working environment and smooth employee lifecycle processes.

Key Responsibilities

• Manage the offboarding process for Education Centers, ensuring smooth exit experience and compliance with regulations.
• Handle renewal of employment contracts for Education Centers.
• Support Sparks brands in resolving issues related to employee relations and industrial relations, including conflict resolution, disciplinary actions, and labor law compliance.
• Maintain proper documentation and reports of ER/IR cases.
• Collaborate with internal teams to ensure consistent application of company policies across all education brands.

Requirements

• Proficient in using Google Spreadsheet and Autocrat (Mail Merge) for reporting and automation.
• Strong communication and interpersonal skills with the ability to build trust and resolve conflicts effectively.
• Ability to work independently while coordinating with multiple stakeholders.
• Fluency in English is a plus.