HR Business Partner – Sales Operation (Executive)

DUA PENDEKAR AYAM; Kota Malang ꦠꦸꦛꦩꦭꦁ; On-site; IDR 70.000.000 - 90.000.000; Full time

Job summary

A leading fast-food chain in Malang, Indonesia is looking for an HR Business Partner – Sales Operation (Executive) to drive recruitment and support rapid store expansion. Candidates should have 1–3 years of HR experience, thrive in dynamic environments, and be ready for hands-on work. This role offers exposure to strategic HR practices and business partnership opportunities.

Qualifications

• 1-3 years of HR experience in retail, F&B, or hospitality.
• Experience in high-volume hiring environments is preferred.
• Ability to recruit at volume.

Responsibilities

• Execute end-to-end recruitment for store crews.
• Support workforce planning and track hiring timelines.
• Conduct onboarding sessions to prepare new hires.

Skills

Fast-paced environment adaptability

Problem-solving ability

Effective communication

Detail-oriented

Organizational skills

Job description

HR Business Partner – Sales Operation (Executive)

HR Business Partner – Sales Operation (Executive) Based in Malang | Full-Time

ABOUT US:

Established in 2024 in Malang, Indonesia, PT Dua Pendekar Ayam is the powerhouse behind Dikichi — a bold new brand on a mission to serve high-quality, affordable fried chicken to the masses. Our ambition? To become Indonesia's No. 1 fried chicken brand and take it to the world.

Our culture is anything but ordinary — it's bold, fun, and impact-driven. We value speed, resilience, agility, collaboration, and extreme ownership. At PT Dua Pendekar Ayam, we're building an environment where people don't just work — they grow exponentially and thrive.

ABOUT THE ROLE:

We're looking for a hungry, action-oriented HR Executive to join our Sales Operation team and support our aggressive store expansion across Indonesia.

You'll be the boots on the ground — executing recruitment drives, coordinating onboarding sessions, and ensuring our stores are staffed and ready to win from Day One. This role is your launchpad into strategic HR within a fast-scaling F&B brand.

This is a full-time & field-based role based in Malang, with regular travel to store locations, and you'll be reporting directly to the HR Business Partner – Sales Operation (Manager).

RESPONSIBILITIES:

• Execute Recruitment Campaigns – Run end-to-end hiring for store crews: sourcing, screening, interviewing, and onboarding coordination across multiple locations.
• Support Workforce Planning – Assist in tracking headcount requirements, candidate pipelines, and hiring timelines to keep pace with store openings.
• Deliver Practical Onboarding – Conduct or coordinate onboarding sessions that get new hires store-ready fast — think orientation, compliance, culture immersion.
• Be Present in the Field – Travel to new and existing store sites to support recruitment events, onboarding activities, and team engagement initiatives.
• Maintain HR Data & Reports – Keep accurate records of recruitment metrics, attrition data, and workforce analytics to support decision-making.
• Collaborate Cross-Functionally – Work closely with Store Managers and Ops teams to understand their people needs and deliver talent solutions on time.
• Support Process Improvements – Help refine and document scalable HR processes that enable us to grow faster without losing quality.

REQUIREMENTS:

• Love moving fast — and aren't afraid of tight deadlines or last-minute challenges.
• Have 1–3 years of HR experience, preferably in retail, F&B, hospitality, or high-volume hiring environments.
• Know how to recruit at volume — sourcing, screening, and closing candidates quickly without cutting corners.
• Are a natural problem-solver — you find ways to make things happen, even with limited resources.
• Thrive in dynamic, field-based settings — you'd rather be at a store opening than stuck behind a desk all day.
• Communicate effectively — you can connect with frontline crews, store managers, and senior leadership alike.
• Are detail-oriented and organized — you can juggle multiple hiring pipelines and keep everything on track.
• Want to grow — this role offers real exposure to strategic HR, workforce planning, and business partnership in a scaling company.

This is not a typical 9-to-5 HR role. It's hands-on, fast-paced, and impact-driven — perfect for someone who wants to learn by doing and grow with the business.