Hotel GM

Pengiklan Anonim; Jakarta Utara; On-site; IDR 830.702.000 - 1.162.984.000; Full time

Job summary

A leading hotel chain in South Jakarta is seeking an experienced Hotel GM to oversee operations of a 4-star hotel. In this full-time role, you will lead a team to ensure exceptional service and smooth operations. The ideal candidate has over 5 years of management experience in the hotel industry, strong financial acumen, and excellent leadership skills.

Qualifications

• Minimum 5 years of experience in a senior hotel management role, preferably in a reputable hotel environment.
• Proven track record of managing hotel operations successfully.
• Excellent leadership skills with the ability to motivate a team.

Responsibilities

• Provide strategic leadership and direction to the hotel management team.
• Oversee all hotel operations, including front desk and housekeeping.
• Ensure compliance with relevant laws and industry standards.

Skills

Leadership

Customer service orientation

Financial management

Problem-solving

Communication

Education

Degree in Hotel Management or Hospitality

Tools

Hospitality software

Job description

About the role

As the Hotel GM, you will be responsible for overseeing the day-to-day operations of our stunning 4-star hotel located in the heart of South Jakarta. In this full-time position, you will lead a team of dedicated hospitality professionals to ensure exceptional customer service and the smooth running of all hotel operations. With a keen eye for detail and a passion for the industry, you will be instrumental in driving the hotel's growth and success.

What you'll be doing

Provide strategic leadership and direction to the hotel management team

Oversee all hotel operations, including front desk, housekeeping, food and beverage, and maintenance

Develop and implement policies, procedures, and best practices to enhance the guest experience

Manage the hotel's financial performance, including budgeting, forecasting, and cost control

Liaise with various departments and external stakeholders to ensure the hotel's objectives are met

Foster a positive and productive work environment by leading, motivating, and developing the hotel staff

Identify and implement innovative strategies to drive revenue growth and improve operational efficiency

Ensure compliance with all relevant laws, regulations, and industry standards

What we're looking for

Minimum 5 years of experience in a senior hotel management role, preferably in a reputable hotel environment

Proven track record of successfully managing hotel operations, including strong financial management skills

Excellent leadership and people management skills, with the ability to motivate and develop a team

Exceptional customer service orientation and the ability to deliver memorable guest experiences

Strong problem-solving and decision-making skills, with the ability to think strategically

Proficient in hospitality software and technology, with a good understanding of industry trends

Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders

Degree in Hotel Management, Hospitality, or a related field