Host (F&B)

Thamrin Group; Palembang; On-site; IDR 12.000.000 - 100.000.000; Full time

Job summary

A leading hospitality company in Palembang, Indonesia, is seeking a passionate Host in F&B to enhance guest experiences. This role involves greeting and seating guests, managing reservations, and ensuring smooth operations during peak hours. Candidates should have at least 2 years of guest services experience, strong communication skills, and a positive attitude. If you thrive in a fast-paced environment and are dedicated to delivering outstanding hospitality, apply now!

Qualifications

• At least 2 years of experience in guest services, preferably in F&B.
• Strong communication skills and a positive attitude required.
• Ability to multitask and work in a fast-paced environment.

Responsibilities

• Greet and seat guests in a professional manner.
• Manage reservations and handle guest inquiries.
• Monitor waiting lists and ensure timely seating.

Skills

Strong communication skills

Organizational skills

Multitasking

Approachable attitude

Education

High school diploma or equivalent

Job description

About the Challenge

Are you a customer-focused, organized individual with a passion for delivering exceptional guest experiences? Do you excel at managing guest interactions with professionalism and warmth, ensuring that each customer feels valued and welcomed?

If you have experience in guest services and are ready to take on a leadership role in a dynamic F&B environment, you might be the ideal fit for us.

As a Host in F&B, you will play a key role in managing guest arrivals, reservations, and ensuring smooth operations while delivering exceptional hospitality across the outlet.

Requirements

• High school diploma or equivalent; additional training in hospitality or customer service is a plus.

• At least 2 years of experience in guest services, preferably within the F&B industry.

• Strong communication skills and a positive, approachable attitude.

• Ability to multitask and work efficiently in a fast-paced environment.

• Strong organizational skills and attention to detail.

Responsibilities

• Greet and seat guests in a welcoming, friendly, and professional manner.

• Manage reservations, handle guest inquiries, and ensure a smooth flow of guest seating.

• Collaborate with the service team to ensure prompt and accurate seating arrangements during peak hours.

• Monitor and manage waiting lists, ensuring that guests are seated in a timely manner.

• Provide exceptional customer service, ensuring that guests have a positive experience from arrival to departure.

Our Selection Procedure in a Nutshell

Our recruitment process is straightforward and collaborative—just a series of focused discussions with HR and our F&B leaders to assess your experience, guest service skills, and approach to hospitality.

If you\'re passionate about creating a welcoming environment and delivering outstanding guest experiences, click on “Apply for Position” to send us your application. We look forward to meeting you!