Head of Merchandising

Shipper; Jakarta Utara; On-site; IDR 400.000.000 - 450.000.000; Full time

Job summary

A leading logistics technology firm in Jakarta seeks a Merchandising Manager to develop strategies for product assortments and supplier management. Ideal candidates will have 8-12 years of experience in merchandising and strong negotiation skills. Responsibilities include defining pricing strategies, inventory planning, and leading a team. Fluency in English is required; Chinese language proficiency is a plus. This position is vital to enhancing logistics solutions across Indonesia.

Qualifications

• 8–12 years of experience in merchandising, category management, or buying.
• Experience in import procurement and supplier management for the China market.
• Ability to make data-driven decisions and manage P&L.

Responsibilities

• Develop merchandising strategies and manage supplier relationships.
• Define pricing and promotion strategies to meet sales targets.
• Lead and coach the merchandising team for performance improvement.

Skills

Merchandising strategy development

Negotiation skills

Supplier management

Analytical skills

Leadership skills

Education

Bachelor’s degree in Business, Marketing, Supply Chain, or related field

Job description

What Is Shipper

Shipper is a growing technology company based in Jakarta. With our mission to move our society forward, we provide well-rounded logistics solutions for businesses of all sizes. Today, we offer several services including First-Mile Pickup and Delivery, Fulfillment/Warehouse Management, and Cross‑Border shipping services. We are financially supported by eminent investors, including Naspers, Floodgate, Y‑combinator, Lightspeed Ventures Partners, Insignia Ventures Partners, DST Global Partners, and Sequoia Capital India.

Why Join Shipper

An opportunity to build the next Unicorn and work with some of the smartest people in their fields and specialties. While also creating an impact by supporting small sellers and micro‑entrepreneurs across the nation.

Responsibilities

• Develop and execute merchandising strategies, including assortment planning and category development.
• Define pricing, margin, promotion, and display strategies to achieve sales and profitability targets.
• Design and implement planograms to optimize sales potential and minimize shrinkage.
• Source, evaluate, and manage relationships with local and international suppliers (including direct procurement from China).
• Negotiate commercial terms with suppliers to ensure competitive pricing and margins.
• Ensure product quality standards, particularly in fashion, textiles, footwear, and household categories.
• Oversee inventory planning to prevent overstock, aging stock, and shrinkage risk.
• Monitor demand forecasting and collaborate with supply chain to ensure product availability.
• Lead, coach, and develop the merchandising team to drive performance and innovation.
• Collaborate with Marketing, Sales, Operations, and Finance teams to achieve business objectives.
• Provide regular performance reports, insights, and recommendations to senior leadership.

Qualifications

• Bachelor’s degree in Business, Marketing, Supply Chain, or related field.
• 8–12 years of experience in merchandising, category management, or buying (retail, e-commerce, department store, fashion, household, or grocery sectors).
• Proven experience in import procurement and supplier management (China market experience preferred).
• Strong knowledge of merchandising strategies: assortment, pricing, margin, promotion, and display management.
• Deep understanding of product quality evaluation, especially in fashion, textiles, footwear, and household goods.
• Excellent negotiation and vendor management skills.
• Strong analytical skills with data-driven decision-making and P&L management experience.
• Fluent in English is must (Chinese language proficiency is highly advantageous).
• Strong leadership, communication, and stakeholder management skills.
• Proactive, creative, and able to thrive in a fast-paced, dynamic environment.

Shipper is on a mission to invent a new standard for online shipping in Indonesia. We have assembled the largest asset-light delivery network to make shipping simple, reliable, and cost competitive. With over 17,000 islands, 2,500 logistics providers, and a fast growing e-commerce market, Indonesia is one of the most challenging markets to build a great online shipping experience and we are primed to be a part of the solution. We are privileged to have some of the best global investors including Lightspeed, Y Combinator, and others.