Functional Consultant - Senior & Junior

PT Infolog Solutions Indonesia; Jakarta Utara; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A logistics and supply chain firm in Indonesia is seeking a junior functional consultant for the Support team and a senior consultant for the Project Team. Candidates must have a degree in industrial engineering or a related field, with 2-3 years of experience in ERP application implementation or support. Responsibilities include managing support issues, analyzing business requirements, and providing training to end-users. Strong analytical skills and English communication abilities are essential. Willingness to travel is required.

Qualifications

• Minimum 2-3 years experience in ERP application implementation/support.
• Strong understanding of logistics, procurement, inventory management.
• Experience in designing and testing integrations across multiple systems.

Responsibilities

• Manage functional support issues and monitor the ticketing system.
• Support existing customers and gather business requirements.
• Conduct training sessions for end-users.

Skills

Analytical skills

Communication abilities

Can-do attitude

Knowledge in ERP Finance or Supply Chain Module

Ability to converse in English

Education

Degree in industrial engineering or accounting or related field

Job description

Infolog is an industry‑leader in providing application for Logistics & Supply Chain Industries. Infolog provides suite of product called Infolog Logistics Suite which covers end‑to‑end Supply Chain needs. Beside Singapore, Infolog has branch offices across ASEAN to support local customer in different countries.

Due to expansion in business, Infolog is seeking right candidate to join our consultants team in Indonesia to provide consultancy and implementation services.

We are opening junior functional consultant for Support team and senior consultant for Project Team.

Qualification

• Degree in industrial engineering or accounting or business informatics/computer science, related field
• Minimum 2-3 year experience in the related field (Implementation/Suporting ERP application)
• Knowledge in ERP Finance or Supply Chain Module or Warehouse Management System (WMS)
• Excellent understanding of industry best practices as related to Logistics, Procurement, Inventory Management, Sales and Distribution
• Experience in designing and testing integrations across multiple system
• Individual that is optimistic, smart, self‑starter and willing to explore how application works.
• Willing to travel local/Singapore/Malaysia for temporary project assignment.
• Must possess strong analytical skills, communication abilities, and can‑do attitude.
• Able to converse in English is a must

Responsibility for Support

• Helping Support Head to manage functional support issue.
• Monitoring Ticketing System
• Support existing Infolog Customer (Warehouse, Transport, Haulage, Billing, Robot and Warehouse Automation), integration with other system
• Gather and analyze business requirements (Change Request), working closely with stakeholders to understand their needs.
• Develop functional specifications, including system workflows, data models, and integration points.
• Coordinate with cross‑functional teams, including Project Manager, developers, and business users, to drive CR/project success.
• Conduct training and testing sessions for end‑users to ensure smooth adoption of the solution.
• Preparing for the live phase and providing post‑go‑live hypercare.

Responsibility for Project

• Similar with ERP implementation methodology
• Are you available to travel for this role when required?
• What's your expected monthly basic salary?
• How many years' experience do you have in a consulting role?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Functional Consultant?
• How would you rate your English language skills?