Fullstack Engineer, Contributor Success

GitLab; Remote; IDR 1.165.889.000 - 1.499.001.000; Full time

Job summary

A leading open-core software company is seeking a Fullstack Engineer on the Contributor Success team. The role involves managing projects that enhance community engagement and success within GitLab’s open-source initiatives. Candidates should possess strong expertise in Git, effective communication skills, and experience with open source communities. The position is fully remote, aiming to empower contributors and facilitate a thriving developer community. Apply through the online portal for further information.

Qualifications

• Strong expertise in Git and understanding of contribution workflows.
• Proven involvement in open source communities with contributions.
• Comfortable working remotely and collaboratively.

Responsibilities

• Manage contributor success projects to enhance engagement.
• Coach community members providing guidance for contributions.
• Track and analyze community contributions for improvement.

Skills

Git and source control systems

Public speaking

Coaching and guiding community members

Collaboration across distributed teams

Job description

GitLab Fullstack Engineer – Contributor Success

GitLab is an open‑core software company building the most comprehensive AI‑powered DevSecOps Platform used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co‑create the software that powers our world.

An overview of this role

As a Fullstack Engineer on the Contributor Success team, you will enhance the efficiency and success of our contributor community. You will drive initiatives that empower community members to contribute effectively to GitLab’s open‑source projects, support programs such as Education, Open Source, AI tooling, and Contributor Success, and coach cohorts of community members. Your work will directly impact how thousands of developers engage with GitLab.

What you’ll do

• Lead and manage contributor success projects that enhance community engagement and output.
• Coach and lead cohorts of community members, providing technical and non‑technical guidance to support their growth and contributions.
• Track and analyze community contributions, using metrics to measure progress and identify improvement opportunities.
• Collaborate with the Programs team to support initiatives such as Education, Open Source, AI tooling, and Contributor programs.
• Advocate for prioritizing improvements based on community feedback to continuously enhance contributor experience.
• Participate as a permanent member of GitLab’s merge request coaching team, specializing in areas like development, testing, or documentation.
• Facilitate Contributor Success team stand‑ups and agile processes to ensure alignment and effective delivery.
• Travel to customer sites to onboard and guide new contributors, fostering stronger relationships and expanding GitLab’s contributor base.

What you’ll bring

• Strong expertise in Git and source control systems, with a solid understanding of contribution workflows.
• Proven involvement in open source communities, including contributions to recognized projects.
• Ability to coach and guide community members on both technical and non‑technical aspects of contribution.
• Effective communication skills, including public speaking and customer interaction experience.
• Comfortable working in a remote, asynchronous environment and collaborating across distributed teams.
• Openness to diverse backgrounds and transferable skills, with a commitment to GitLab’s values and inclusive culture.

About the team

The Contributor Success team focuses on increasing the efficiency and impact of community contributions to GitLab. The team owns key initiatives that support community members in becoming successful contributors, including coaching, project management, and tracking contribution metrics. The team operates fully remotely and collaborates asynchronously across multiple regions.

Hiring Guidelines

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex, national origin, age, citizenship, marital status, disability, and protected veteran status. GitLab will not tolerate discrimination or harassment based on any of these characteristics.

Apply for this job

To apply, please visit the GitLab careers page and submit your application through the online portal.

Voluntary Self‑Identification

For government reporting purposes, GitLab offers a voluntary self‑identification survey support outreach and recruitment efforts. Participation is confidential and will not be considered in the hiring process.