Freight Forwarding (Export Import) Customer Service Staff

PT King Freight Logistics Indonesia; Kota Semarang; On-site; IDR 251.635.000 - 419.393.000; Full time

Job summary

A leading logistics company in Semarang is seeking to hire a Sales Support staff. The role includes supporting sales by checking inquiries and coordinating with overseas agents. Candidates should have good knowledge of export-import procedures and at least one year of relevant experience. Strong communication skills and computer literacy are essential. This position offers a chance to work in a dynamic environment with an expanding logistics provider.

Qualifications

• Good knowledge about export-import procedures and regulations.
• At least 1 year working experience in the related field.

Responsibilities

• Support sales to check inquiry/rate with shipping line/airlines.
• Coordinate with overseas agent for booking and BL preparation.
• Check shipping documents with customer.
• Monitor vessel/flight position.
• Resolve customer issues.

Skills

Good Communication Skills

Computer Literacy (Ms. Office, Software)

Job description

Support Sales to check inquiry / rate with Shipping Line / Airlines / Overseas Agent (Pricing)

Coordinate with Overseas Agent for Booking and BL Preparation

Check Shipping Documents (Bill of Lading, Insurance, Manifest) with Customer

Check Pre Alert from Overseas Agent and Update to Customer

Monitoring the Vessel / Flight Position

Resolved Customer Issues

Provide Information of Products, Services, and Policy to Customer

Job Requirements :

Having Good Knowledge about Export Import Procedures and Regulations

At least 1 Year working experience in the related field

Good Communication Skills

Computer Literate (Ms. Office, Software)

PT. King Freight Logistics Indonesia (KFLI) is an international company that main headquarters located in Taiwan. We provide freight forwarding service since 1995, until now we have 30 own branch offices all around the world plus global agency network. We keep expanding service areas in Indonesia to have more service coverage.

King Freight Group is one of the Asia’s leading providers of freight forwarding services. We fuse our global network and depth of expertise to enable our customers to stay ahead, and have a very good and supportive relationship with major Shipping Liners. King Freight Group can provide Total Solution Logistics services by Sea, Air and Inland Haulage service, also provide warehousing and custom declaration service. Top Forwarder to provide Container Consolation service to Export and Import in Indonesia.