Franchise Manager

Sancha Artisan Milk Tea; Jakarta Utara; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A leading beverage franchise in Jakarta Utara is looking for a Franchise Manager to oversee its network of franchise locations. The successful candidate will ensure brand consistency, provide training, and work closely with franchisees on operations and marketing while analyzing financial metrics for profitability. Experience in restaurant business development and excellent communication skills are essential. This role offers opportunities for career development and requires the ability to handle pressure.

Qualifications

• Proven experience in restaurant business development is preferred.
• Excellent communication skills are essential.
• Strong logical thinking and team spirit are necessary.

Responsibilities

• Oversee franchise locations to ensure compliance with company policies.
• Provide training and resources to franchisees on best practices.
• Build collaborative relationships with franchisees.
• Analyze financial reports and sales data for improvement.
• Assist in identifying new franchise locations and onboarding.

Skills

Communication skills

Logical thinking

Team spirit

Brand awareness

Pressure handling

Job description

A Franchise Manager oversees a network of franchise locations, ensuring brand consistency, driving performance, and supporting franchisees through training, operational guidance, marketing collaboration, and conflict resolution, while also identifying new growth opportunities and monitoring financial metrics to maintain overall brand health and profitability.

Job Responsibilities

• Ensure franchisees follow company policies, brand standards, and procedures through regular audits and site visits
• Provide ongoing training, coaching, and resources on best practices, product knowledge, and financial management
• Willing to work intercity
• Build strong, collaborative relationships with franchisees, acting as a liaison between them and the corporate office
• Analyze financial reports, KPIs, and sales data to identify areas for improvement and boost profitability
• Assist in identifying new locations, guiding new franchisees through onboarding, and developing strategies for expansion
• Collaborate with marketing teams on local initiatives and help implement company-wide strategies
• Manage and resolve operational issues and disputes between franchisees and the compan

Job Requirements

• Ability to handle pressure and a desire to challenge high salaries.
• Preference for candidates with experience in restaurant business development.
• Excellent communication skills, strong logical thinking, and team spirit.
• Strong brand awareness and a dedicated work ethic.
• Strong sense of goal and a focus on career development.