Floor Supervisor: Elevate Guest Service & Team Performance

6PACK Salad Bar; Cisauk; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A thriving restaurant chain in Cisauk Banten is seeking a Floor Supervisor to oversee frontline staff and ensure exceptional service. In this full-time role, you will coordinate activities, address customer concerns, and maintain health and hygiene standards. Ideal candidates have supervisory experience, strong leadership skills, and a commitment to customer satisfaction. Competitive salary, career development opportunities, and benefits are included in the offer.

Benefits

Competitive salary

Comprehensive health insurance

Paid time off

Career development opportunities

Qualifications

• Proven experience in a supervisory or management role within the hospitality industry.
• Strong leadership skills to motivate and inspire the team.
• Excellent interpersonal skills focused on customer service.

Responsibilities

• Supervise and coordinate work of servers and staff for efficient service.
• Monitor customer satisfaction and address issues promptly.
• Ensure adherence to health, safety, and hygiene standards.

Skills

Leadership and people management

Excellent communication

Customer service focus

Inventory management

Health and safety regulations knowledge

Adaptability under pressure

Job description

A thriving restaurant chain in Cisauk Banten is seeking a Floor Supervisor to oversee frontline staff and ensure exceptional service. In this full-time role, you will coordinate activities, address customer concerns, and maintain health and hygiene standards. Ideal candidates have supervisory experience, strong leadership skills, and a commitment to customer satisfaction. Competitive salary, career development opportunities, and benefits are included in the offer.