Country Manager/Director, Indonesia

Neocrm (S) Pte. Ltd.; Jakarta Utara; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A leading AI CRM provider seeks a Country Manager to drive revenue growth in Indonesia. This entrepreneurial role involves developing go-to-market strategies, expanding channel partnerships, and taking P&L responsibility. The ideal candidate has over 10 years of sales experience in the software industry, with a strong network in Indonesia. Fluency in Bahasa Indonesia and English is mandatory. This position offers a unique opportunity to establish a dominant presence in the Indonesian CRM market.

Qualifications

• 10+ years of professional experience in Software Sales (SaaS/Cloud), with at least 5 years in a leadership role.
• Proven track record in selling CRM, ERP, or CX solutions.
• Deep understanding of the Indonesian business culture and procurement processes.

Responsibilities

• Develop and execute the 'Go-to-Market' strategy for Indonesia.
• Identify, recruit, and enable channel partners to expand reach.
• Take full P&L responsibility for the Indonesia region.

Skills

Software Sales (SaaS/Cloud)

Channel Expansion

Strategic Vision

Cultural Fluency

Education

Bachelor’s degree in Business, IT, or related field

MBA

Job description

Neocrm, a Tencent Company, is a leading AI CRM platform designed to automate and optimize business processes across marketing, sales, and customer service. Trusted by global companies such as Schneider Electric, HSBC, Lenovo, Prudential, and Tencent, Neocrm helps businesses build stronger customer relationships by placing customers at the center of their operations. Neocrm has also been positioned in the Gartner Magic Quadrant for Sales Force Automation, for 9 consecutive years.

Role Overview

We are seeking a high-caliber, entrepreneurial Country Manager to spearhead our growth in Indonesia. As the leader of this market, you will be responsible for driving revenue through a dual-track strategy: high-touch enterprise sales and, most importantly, the aggressive expansion of our Channel Partner Ecosystem.

With over 10 years of experience in the Indonesian tech landscape, you will navigate the complexities of the local market to establish Neocrm as the leading CRM solution for Indonesian enterprises.

Key Responsibilities

• Develop and execute the "Go-to-Market" (GTM) strategy for Indonesia, focusing on market share acquisition in the CRM/SaaS space.
• Identify, recruit, and enable channel partners and system integrators (SIs) to scale our reach across the archipelago.
• Take full P&L responsibility for the Indonesia region, consistently hitting and exceeding quarterly sales targets.
• Personally lead negotiations for high-value enterprise accounts, providing a "local face" for the brand.
• Act as the primary spokesperson for Neocrm in Indonesia, attending key industry events and building relationships with C-level stakeholders.

Requirements & Qualifications

• 10+ years of professional experience in Software Sales (SaaS/Cloud), with at least 5 years in a leadership or senior management role.
• Proven track record in selling CRM, ERP, or CX solutions. You understand the digital transformation journey of Indonesian businesses.
• Demonstrated success in Channel Expansion. You have an existing network of Indonesian resellers and partners and know how to build a scalable indirect sales engine.
• Deep understanding of the Indonesian business culture, regulatory environment, and procurement processes.
• Fluent in Bahasa Indonesia and English (written and verbal) is mandatory. Chinese is a plus, but not required.
• Bachelor’s degree in Business, IT, or a related field (MBA is a plus).

What We Are Looking For (The "Soft" Skills)

• "Hunter" Mentality: You aren't afraid to get your hands dirty in the early stages to secure the first big wins.
• Strategic Vision: You can see beyond the current quarter to build a sustainable partner ecosystem.
• Cultural Fluency: You know how to bridge the gap between headquarters and local market needs.