Corporate Account Manager

PT Cyberindo Aditama (CBN); Kota Medan ᯔᯩᯑᯉ᯲; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A technology service provider in Medan, Indonesia, seeks an experienced Account Manager to achieve sales targets and maintain client relationships. The ideal candidate will have at least 2 years of experience in B2B sales, preferably in the Internet Service Provider (ISP) industry. Key responsibilities include identifying growth opportunities within accounts, ensuring customer satisfaction, and negotiating contracts. This role demands strong communication skills and a target-oriented mindset.

Qualifications

• Minimum education of Diploma (D3) in any major.
• Experience in the Internet Service Provider (ISP) industry is an advantage.
• At least 2 years of working experience as an Account Manager or in B2B Sales.

Responsibilities

• Achieve sales targets by acquiring new customers and managing client relationships.
• Identify sales opportunities within existing accounts.
• Ensure customer satisfaction with the quality of services delivered.

Skills

Communication skills

Presentation skills

Sales strategies

Customer relationship management

Networking

Education

Diploma (D3) in any major

Job description

Job Description

• Responsible for achieving sales targets by acquiring new customers, and developing, managing, and maintaining long-term client relationships to maximize business opportunities.
• Identify sales opportunities within existing accounts, such as contract renewals, upselling, and cross‑selling additional products or services.
• Ensure customer satisfaction with the quality of services delivered by the company.
• Analyze customer data to identify potential needs, interests, or issues, and develop effective sales and marketing strategies.
• Review customer activity reports to identify opportunities for revenue growth and customer retention.
• Meet or exceed annual sales targets set by the company.
• Communicate regularly with clients to provide updates on new products or services that may be relevant to their business needs.
• Negotiate contracts with clients to establish mutually beneficial business agreements.

Requirements

• Minimum education of Diploma (D3) in any major.
• Experience in the Internet Service Provider (ISP) industry is an advantage.
• At least 2 years of working experience as an Account Manager or in B2B Sales.
• Strong network and proven experience in prospecting, acquiring, and managing customers.
• Excellent communication and presentation skills.
• Target‑oriented, with the ability to work under pressure and meet deadlines.
• Strong interpersonal skills with a high level of business acumen and customer focus.
• Willing to be placed at CBN Branch North Sumatera.