Conrad Bali - Assistant Sales Manager Wedding

Hilton Worldwide, Inc.; Tanjung Benoa; On-site; IDR 500.417.000 - 750.626.000; Full time

Job summary

A leading global hospitality company seeks an experienced Assistant Sales Manager Weddings at Conrad Bali to drive events revenue through effective sales strategies. Responsibilities include establishing wedding packages, responding to business leads, and ensuring customer satisfaction. Ideal candidates need at least 3 years of relevant experience in international hotel chains, along with strong teamwork and market analysis abilities. This role promises to engage in a vibrant hospitality environment.

Qualifications

• At least 3 years of relevant experience in international hotel chains.
• Ability to operate with urgency and discipline.
• Volunteer to provide unparalleled hospitality.

Responsibilities

• Create awareness of Wedding & Events at Conrad Bali.
• Establish wedding packages with DOSM and Sales Manager.
• Respond to and pursue business leads from various sources.

Skills

English reading and writing skills

Strong market analysis ability

Understanding of local customers

Teamwork spirit

Leadership skills

Job description

Job Description

Job Number: HOT0BS3Q

Work Locations

Conrad Bali, Jl. Pratama 168, Link Br. Terora, Kel. Benoa, Kec. Kuta Selatan, Tanjung Benoa, Bali 80363

As Assistant Sales Manager Weddings, you will create awareness of Wedding & Events at Conrad Bali, increase revenue through Food & Beverage (Banquet) and Accommodation, and establish contacts with wedding organizers, event organizers, exclusive bridal houses, and wedding communities.

Responsibilities

• Establish wedding packages with DOSM and the Sales Manager – Wedding & Events.
• Liaise with PR/MarCom for advertising research and suggestions.
• Implement action plans related to wedding areas as outlined in the marketing plan.
• Respond to and pursue business leads from agents, wholesalers, wedding organizers, bridal houses, and wedding communities.
• Search and compile data for relevant wedding suppliers.
• Handle site inspections for visiting wedding organizers, existing accounts, and potential accounts.
• Respond to inquiries with comprehensive offers within 24 hours.
• Ensure wedding leads are materialized and prepare wedding agreements for clients.
• Follow through with rooming lists, deposit payments, and room reductions after contracts are signed, monitoring group block and rooming list data with the Sales Coordinator – Wedding & Events.
• Maximize revenue across all hotel products, including rooms, wedding venues/packages, and F&B.
• Follow up on all wedding leads and update the Sales Proactive team on progress.
• Ensure additional arrangements (wedding liturgy, decoration, bouquet & boutonnière, etc.) meet guests' expectations.
• Meet and greet organizers or wedding couples upon arrival and departure.
• Take immediate action to correct client dissatisfaction and report problems or feedback to the appropriate sales and/or catering persons.
• Liaise with Credit/Accounting to prepare final invoices.
• Conduct final invoice review meetings with clients.
• Attend travel shows and promotional events as requested by DOSM.
• Keep competitor information updated for the wedding business.

Qualifications

• At least 3 years of relevant experience in international hotel chains.
• Good English reading and writing skills to meet business needs.
• Strong market analysis ability and understanding of local customers.
• Hospitality: Volunteer to provide unparalleled hospitality.
• Integrity: Do what you should do all the time.
• Leadership: Strive to be a leader in both your industry and your community.
• Teamwork: Actively promote teamwork spirit in all work.
• Ownership: Take responsibility for your actions and make decisions.
• Urgency and discipline: Operate with urgency and discipline.

About Hilton

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered the finest accommodations, service, amenities, and value to business and leisure travellers. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.