Community Specialist

MOM UUNG OFFICIAL; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A community-focused organization in Surabaya, Indonesia is seeking a Community Manager to grow engagement and manage events. The role includes designing and executing both online and offline events while developing the community website. The ideal candidate should have a bachelor's degree in related fields and 1–3 years of experience in community management or marketing. Strong communication, project management skills, and creativity are essential for this dynamic startup environment.

Qualifications

• 1–3 years of experience in community management, events, partnerships, or marketing.
• Good understanding of digital marketing trends, parenting communities, and social media user behavior.
• Creative, proactive, able to multitask, and comfortable working in a dynamic/startup environment.
• Able to work cross-functionally and collaborate within a team to achieve shared targets.

Responsibilities

• Manage community growth and engagement (membership, loyalty programs, and user-generated content).
• Design and execute online and offline events to increase community awareness and retention.
• Develop and manage the community website as a central hub.
• Build collaborations with brands or external communities.

Skills

Strong communication skills

Interpersonal skills

Project management

Event organizing

Copywriting

Basic data analysis

Education

Minimum bachelor’s degree (S1) in Communication, Marketing, PR, Event Management

Job description

Qualifications

• Minimum bachelor’s degree (S1) in Communication, Marketing, Public Relations, Event Management, or a related field.
• 1–3 years of experience in community management, events, partnerships, or marketing.
• Strong communication and interpersonal skills.
• Good understanding of digital marketing trends, parenting communities, and social media user behavior.
• Proficient in project management, event organizing, copywriting, and basic data analysis.
• Creative, proactive, able to multitask, and comfortable working in a dynamic/startup environment.
• Able to work cross-functionally and collaborate within a team to achieve shared targets.

Job Description

• Manage community growth and engagement (membership, loyalty programs, and user-generated content/UGC).
• Design and execute online and offline events to increase community awareness and retention.
• Develop and manage the community website as a central hub for databases, educational content, and loyalty programs.
• Build collaborations with brands or external communities to expand reach, grow the database, and strengthen the sales funnel.