Commercial Support Staff

Ofi Indonesia; Tangerang; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A global food ingredients company in Tangerang seeks a professional for contract management, requiring a Bachelor's degree and 2 years of experience. The role includes duties in pricing, record maintenance, and collaboration with sales and finance. Proficiency in ERP systems and Microsoft Office is essential. Fluent English is required. The company values diversity and equal opportunity for all candidates.

Qualifications

• Bachelor's degree in business, marketing, or related field.
• 2 years of experience in a related field.
• Experience with ERP systems.
• Competence in Microsoft Office skills (Excel, Word, PowerPoint, and Power BI).
• Ability to compile and interpret commercial reports.
• Proficiency in maintaining organized documentation systems.

Responsibilities

• Manage the end-to-end contract process collaborating with stakeholders.
• Support pricing preparation and processing for accuracy.
• Maintain accurate commercial records using ERP.
• Collaborate with senior managers and finance teams.
• Identify and address commercial challenges.
• Coordinate sample requests and track sample readiness.

Skills

Contract management

ERP systems

Microsoft Office skills

Commercial report interpretation

Fluency in English

Education

Bachelor's degree in business, marketing, or related field

Tools

SAP

Power BI

Job description

Overview

ofi is a global leader in food & beverage ingredients. We operate at the forefront of consumer trends to provide products and ingredients that delight manufacturers and consumers. We aim to make a positive impact on people and planet, with a deep-rooted presence in the countries where our ingredients are grown and a focus on quality, traceability, and transparency across the supply chain. We add value through a natural, delicious, and nutritious portfolio to help customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts, and spices to create naturally good food & beverage products. And whatever we’re with, whatever we’re doing, we always make it real.

Responsibilities

• Manage the end-to-end contract process in collaboration with internal stakeholders; coordinate contract preparation, ensure timely signing by both internal parties and customers, and organize contract documentation with accuracy and systematic filing.
• Support the preparation and processing of daily and weekly pricing to ensure accuracy and timely updates.
• Maintain accurate and up-to-date sales/commercial records by extracting data from ERP and related systems with contract details, pricing, invoicing, and transaction history to ensure data integrity.
• Collaborate closely with the senior sales manager, finance, and operations teams to ensure seamless execution of commercial processes and alignment across departments.
• Proactively identify and address commercial challenges to minimize disruptions, support operational efficiency, and maintain strong customer and stakeholder relationships.
• Coordinate sample requests based on sales and customer input, track sample readiness, and manage all documentation required for accurate and timely sample shipments.
• Operate SAP modules (Material Management and Sales Distribution).

Qualifications

• Bachelor\'s degree in business, marketing, or related field.
• 2 years of experience in a related field.
• Experience with ERP systems.
• Competence in Microsoft Office skills (Excel, Word, PowerPoint, and Power BI).
• Ability to compile and interpret commercial reports.
• Proficiency in maintaining organized, auditable documentation systems (physical and digital).
• Fluent in English, both written and spoken.

ofi celebrates diversity and provides equality of opportunity for all persons with respect to hiring without discrimination on the grounds of race, color, religion, national origin, gender, pregnancy, age, disability, veteran status, or sexual orientation. All employment decisions are based on qualifications, merit, and business needs.