Collections Specialist — Risk & Recovery Advocate

300005 Chief Executive's Office_00002555; Jakarta Utara; On-site; IDR 12.000.000 - 100.000.000; Full time

Job summary

A financial institution in Jakarta Utara is seeking a Collection Agent to conduct customer outreach and ensure timely payments. The ideal candidate will hold a Bachelor’s degree and possess strong communication skills. Responsibilities include adhering to the code of conduct during collection activities and reporting suspicious activities. This role is crucial for managing collections effectively and engaging with customers. Applicants should be self-motivated and capable of working in diverse teams.

Qualifications

• Bachelor’s degree (S1) in a relevant field or equivalent experience.
• Strong verbal and written communication abilities.
• Competence in using computer software relevant to the role.

Responsibilities

• Conduct phone outreach to customers according to targets.
• Implement and adhere to the code of conduct.
• Notify customers to ensure timely payments.

Skills

Strong verbal and written communication

Technical proficiency with software

Self-motivated teamwork

Education

Bachelor's degree in a relevant field

Job description

A financial institution in Jakarta Utara is seeking a Collection Agent to conduct customer outreach and ensure timely payments. The ideal candidate will hold a Bachelor’s degree and possess strong communication skills. Responsibilities include adhering to the code of conduct during collection activities and reporting suspicious activities. This role is crucial for managing collections effectively and engaging with customers. Applicants should be self-motivated and capable of working in diverse teams.